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king james says i settled capital one account and they said there's no way to take it off my credit report i tried to try but noah bell i still settled then they just updated the account as a paid account uh so yeah the original creditors are pretty reluctant to delete so what i try to do with the original creditors is uh it sounds like they probably have done this are they showing a zero balance okay and if they're showing it as a paid account they probably are so now you just have to sort of tear apart or remember what lou said a few comments back you kind of have to dissect it okay and you're just looking very carefully even though it's a paid account yeah i'm assuming it's still a negative account or you wouldn't want to delete it so you you look at you know what does equifax say what does experience say what does transunion say and compare all those fields and when i say fields i mean just any data point so open date close date high balance high credit um you know data last payment i mean just anything they're reporting you you compare all the bureaus for that capital one account and see is there any inconsistency now look if it's all consistent and it's all accurate there's really nothing to do okay if they won't delete it but if you find one inconsistency that gives you sort of a leverage point to dispute and either they fix it or they delete it and if they won't fix it it won't delete it then you look at suing okay under the fcra fair credit reporting act you