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you you you ladies and gentlemen please welcome to the stage director of marketing communications Melissa Hindley good morning and welcome to empower 2016 this year we are thrilled to welcome a record-breaking crowd to the biggest the best and the most exciting and power conference in Laserfiche history Oh exactly I heard a little bit of a pullout starting right there now the true value of empower 2016 is a community you'll be a part of for the next three days although we live in a virtual world and are connected by email and social media it's still valuable to sit face to face and talk take advantage of the fact that 2,800 of your peers and colleagues are here to share their experiences and expertise now without further ado I'd like to welcome our first keynote speaker chris is a pioneer of digital document imaging over the course of almost 30 years with Laserfiche chris has been a driving force behind laserfiche sales marketing and product development Chris served in a variety of sales and marketing leadership roles before being named executive vice president in 2011 and CEO and 2014 during his career with Laserfiche he has been influential in transforming laserfiche from high-volume storage and instant retrieval software to the advanced electronic workflow and digital form solution it is today and he has been instrumental in positioning laserfiche as the worldwide standard for intuitive reliable and high-volume enterprise content management please join me in giving a warm welcome to Laserfiche CEO Chris wacker you thanks very much Melissa good morning everyone and welcome to Long Beach and empower 2016 this is laser fishes home town from which we have grown into a truly global community I want to thank you all laserfiche users value-added resellers professional development partners and friends and guests for coming from all over the world to be here today I would like to extend a special thanks to the city of Long Beach for making arranging for this for us to hold this conference in this wonderful venue it is spectacular I would also like to express grateful appreciation to the laserfiche folks that put this event together what a fantastic team it's been a great year we're on a roll and just hitting our stride since 1987 this company has continued to grow through recessions dot-com bubbles economic downturns and economic upturns today we are the world's largest privately-held enterprise content management software company our founder mee Ling always used to say that such growth is just one measure of a job well done there are other measures and one in which i take greater much greater satisfaction is the difference we are making in the lives of the people in the world around us as Melissa mentioned there are over 2,700 of us here today representing 880 organizations from 32 different countries one of our common threads is that each of us works with the single most important building block of tomorrow information I can't think of a better or more important job to have we all derive great personal satisfaction and creative opportunity from the work we do every day at the same time we are creating technology that improves access to information for millions the world over we are making their work days much easier while making their jobs much more productive in short we are making a big difference as I have worked with so many of you over the years I appreciate more than ever the laserfiche community and its enthusiasm for making that difference taking day to day what we do may not seem such a big deal but a little historical perspective will help make my point when I was in my early 20s telephone bills actually made a difference in my life I would think twice before picking up the phone and calling my friends and family across the country and a around the world today we have we have Skype FaceTime and texting to name a few allowing us to converse in real time even face-to-face for as long as we want without any thought as to what it costs in most cases it's for free years ago borrowing money for financing real estate or any large capital venture would entails months of research and document verification the other day I saw an ad on television for something called a rocket mortgage where Quicken Loans qualifies you to buy a home I'm completely online from your cell phone none of this would be possible with it might not we're not for the people who work with technology day-to-day just as we all do we work with technology because we believe in it and we believe in it because we're optimists a little more history might make clear how important optimists are the Atomic Age started with weapons and dire forecasts for the future today nuclear power provides ten percent of the world's energy the first weaving machines in the early 1800s sparked violent protests over fears of mass unemployment today this period in time is seen as the dawn of the Industrial Age all thanks to the optimist the people who look past the risks to leverage the promise of new technologies that ultimately fundamentally changed the future that's what the laserfiche community has been about since its beginning it looked past the uncertainties of shredding paper based information systems to leveraging the power of electronic images and ushering in the age of the paperless office that was a big step for laser fish and it's early adapters taken largely on this company's core convictions that decision making should be left to people while repetitive tasks should be turned over to computers it was with this premise some processes and optical discs that lays if we started building high volume instant access electronic document storage and retrieval systems the soft was so powerful and the learning curve so short that many of you here today still use laserfiche primarily for this purpose in every year since features and functionality have been added to the laser fish architecture allowing the laser fish community to stay abreast and ahead of the world's rapidly evolving records management needs over the next few days you will learn how your colleagues deploy these features and functionality to reap enormous annual savings and improved operational efficiency but you were just seeing a small glimpse of what is being accomplished with this powerful software worldwide every day Laser fish is providing the world's largest producer of natural gas instant field access to carefully guarded records on well production potential this allows them to more cost-effectively extract additional information for energy from thousands of wells that would otherwise be abandoned which is helped giving us two dollar a gallon gasoline today Laser fish is allowing banks to consolidate loan risk assessments slashing the price the time and costs in getting money into the hands of qualified businesses you will have a chance in next few days to hear how Itachi financing corporation in the united kingdom has cut the time involved in preparing a car loan from 10 days 24 hours we are helping a Canadian customs broker reduce from 20 days to three the time required to get imports into the into the country and into stores and warehouse we are helping this country's largest retailers get merchandise to your door so you don't have to spend half a day doing so yourself aids researchers in South Africa use laser fish to document the efficacy of the medication programs they're administering the world's largest I'm sorry the mid the largest Midwest high-rise construction company uses laser fish to streamline its work site safety reporting program a national recycler uses laser fish to help sort millions of batteries it converts into raw materials each year we have convenience store franchises shipyards and unions all using laser fish to run their operations we are helping a tiny Eskimo village in Canada administer social assistance programs and we are helping the US Department of Homeland Security in Washington protect our national borders helping to make all this possible is one of the most exciting developments within the laser fish world to date our suite a business process management software the usability adaptability and agility that allows laserfiche to consistently offer to so many applications and cultures state-of-the-art technology based on a rock-solid software foundation is being leveraged as never before through laser fish BPM products the workflow quick fields forms and mobile BPM modules all allow you to move far beyond improving access to information and even to improving and even redesigning the flow of information throughout your entire organization business process management allows you to take our core core beliefs to levels never imagined when we designed our first systems 28 years ago take for example the Shiawassee prosecutor's office in Michigan it used laser fish to automate dozens of meticulously administered workflow involving numerous departments and offices needed to turn police arrest records into court warrants this process is the very mechanism that communities across the country rely on for effective crime deterrence the sheila sees have adopted this process using laser fish and a work flow chart that looks like a diagram a wiring diagram for the space shuttle but it works as reliably as a bicycle lazy BPM is allowing the Shiawassee and so many others among you to eliminate repetitive tasks throughout your entire organizations it's no longer just records managers who are saving hours each day by not walking back and forth to and from the file cabinets laserfiche BPM is allowing information to get into the hands of decision-makers faster from any location at any time laserfiche has grown from the paperless office to redefining the workplace itself you can use Laserfiche BPM to script your business processes with mathematical precision achieving huge productivity gains these gains reach far beyond eliminating costly man hours spent on repetitive tasks and unproductive oversight you are seeing vastly improved accuracy in the information you are working with as reductions in human error are achieved through reduced reduced repetition exemplifying this we have a Texas Medical partnership reporting a nine hundred thousand dollar annual savings by eliminating canceled appointments through a workflow that confirms insurance coverage before appointments are made a Middle East oil company reported a 600,000 dollar savings last year deploying laserfiche BPM in just five of its twenty subsidiaries imagine what will happen when the other 15 get on board this is perhaps the most exciting aspect of Laserfiche BPM just as business process management is becoming fully integral into the laserfiche sweet creativity and innovation are becoming integral to the jobs of those working with it this is evident in what is the most promising development I am seeing within the laser fish world with laser fish BPM you no longer build-out saw laser fish systems piecemeal department by Department instead we see more and more enterprises go enterprise go enterprise lab immediately confident in your belief that quantum leaps in efficiency and productivity will result over the course of months you are using laser phase tools to leverage your own creativity and institutional knowledge to redesign your processes in ways that would formally take years to accomplish you were making innovation part of every information managers job description while laser fish is providing the tools enabling you to do that to quote the CIO of one national utility that is just now embracing BPM after having leggett laser fish for over a decade if you can think of it Laser fish can probably do it if you can think of it Laser fish is empowering you to make your world our world more productive by providing the tools letting you maximize your creative potential no more repetition and far greater accuracy and efficiency and that's a measure of a job well done that this company's founder and all of us here today can take a great measure of satisfaction in I certainly do thank you again for coming and have a terrific three days see you tonight at the reception thank you Chris for those inspirational words let's give Chris another round of applause as Chris said we are the optimist we are the pioneers but even pioneers need tools and the courses here at empower will equip you with the information to navigate the future whether you're here to learn how to automate business processes optimize your project management skills or learn ways to transform your enterprise this year's courses will empower you to build an Information Management foundation that produces better documents and better decisions there will be plenty of case study presentations user group meetings and networking events taking place over the next three days so be sure to attend as many as you can but in power 2016 is only one of the ways we connect the laserfiche community our social channels are busier than ever if you're not connected with us on Twitter LinkedIn Facebook or Instagram now's the time just check the program for all the addresses you need for those of you who are already active on Twitter make sure to follow us at at Laserfiche and tweet using this year's hashtag LF and power not a social media guru yet stop by the laserfiche Information Center in the seaside lobby and we'll teach you everything you need to know to tweet hashtag and more now keep your hashtags handy because I'm thrilled to welcome this morning second keynote speaker Carl has been a driving force in our company's software development since joining Laserfiche in 1989 he held a variety of technology leadership roles before being named chief technology officer in 2005 and president in 2014 an expert in aligning technology with business goals Carl has created many innovative solutions to business problems during his time at laserfiche he was instrumental in creating Laserfiche for windows in 1994 laserfiche workflow in 1997 and laserfiche forms in 2011 he also directed the development and launch of the award-winning laser aged 9 in 2013 last year Carl received the CTO lifetime achievement award at the Los Angeles Business Journal CIO CTO awards he was honored with this well-deserved distinction for his leadership and vision in creating innovative technology solutions for Laserfiche and its customers please join me in welcoming Laserfiche president and CTO Carl Chan where's the screams come on good morning Erin wine okay welcome to empower 2016 thank you for joining us right on the edge of this pacific ocean in this beautiful city of Long Beach a little over a decade ago we held our first user conference just down the street at the Long Beach Hilton our keynotes were smaller smaller than most of our breakout sessions today it's hard to believe that this conference started with a modest 100 people and ten classes today we are honored to have another record-breaking event with over 280 sessions and close to 2,700 people for us empower starts the new year laserfiche had amazing 2015 now more people than ever are using laser fish we just heard Chris mentioned a few inspiring stories on how lazy fish is transforming organizations around the globe in the government sector Laser fish continues to be a top choice for government agencies each year the center for digital government conducts surveys to evaluate how counties and cities are progressing towards the goal of becoming fully digital the top survey initiatives were awarded the honor of top digital county or top digital city we're excited announce again that a majority of the top digital cities and counties continue to choose laser fish congratulations to our winners on your leadership in the digital government space in the education space laser fish has been named 2016 University readers choice top product windows were selected from nominations submitted by the readership of the magazine both the quantity of nominations and the quality of the reader descriptions factored into the selection process this award demonstrated just how important it is for colleges and universities to automate document driven processes across the campus which is where Laser fish excels finally in the financial space wolf management com honors companies and organizations that enable financial advisor success laserfiche should be named the winner in the document management category of wealth management com 2015 industry awards laser fish was selected based on its outstanding contributions to enhance financial advisors ability to manage documents and to drive operational efficiencies this is due to its leading edge business process management and electronic records management functionality which many of you benefit from because of laser fish connector we were also named a finalist for the innovation award which recognizes products that move the financial advisors industry forward we've also made significant investments in upgrading our online software training courses these how-to videos are a great way to train new people and bring existing people up to date with new releases speaking of new releases I'm proud to announce our latest release lazy rich 10 we have been focusing product development to support a more social mobile accessible and information driven environment the connected digital workplace when we talk about connectivity in the digital workplace we're talking about driving business results through connecting people connecting technology and connecting processes first let's talk about connecting people in today's digital economy it's all about communication and collaboration ladies official offers many new ways to connect your entire business ecosystem this includes your organization's business partners vendors and customers will show you this in just a bit in addition we also know that more and more you are working away from your desk you're out in the field at meetings traveling and you need access to your information you need to be able to participate in processes review and improve collaborate with staff back in the office and capture documents directly from your mobile phone this year we have expanded our mobile offering we've added a lot of new functionality such as offline document access geotag support improved laser fish form support my favorite feature is the ability to sign documents directly from my phone in addition to Android and iOS we have support for windows 10 mobile we got where's that stand the app is now available today in the iTunes App Store Google Play and the windows App Store the second layer of the connected digital workplace is about connecting technology in the office data flows from one system to another in some systems there are gaps and people are required to manually transfer the data across wouldn't it be great if there's way to automate that later first connector not only connects laser fish with other applications but it will be able to act as a connector between two different applications the final process is connecting the final layer is connecting processes you may already be familiar with the laser fish solution exchange it's a place where laser fish users share their success stories we're in take this concept up to the next level with business process libraries instead of building processes from scratch we would have included pre-built common processes these are packaged as ready use templates with pre-built forms process models workflow rules and documentation that provides on the box solution to jump start your process design think about automating a building inspection process well everyone's process may vary a bit the basic workflow is about the same so you can start from an existing template the processes are convenient cal categorized making easy to find the solutions you need in this case the category are looking for is facilities management we can load the templates modify the form to suit our own needs here the process looks fine we just need to set the approvers and we're ready to go in addition these pre-built processes are great place to get even more automation ideas as you can see the process are sorted by categories from accounting to HR and industries such as government education financial services and more now we would like to show you two of these processes in action and how late's rich 10 enables to connect the digital workspace please join me in welcoming technical product manager Justin papa Thank You Carl today we're going to demonstrate two processes to introduce you to laser fish 10 contract management and accounts payable let's start with contract management from insurance policies to vendor agreements contracts take many forms contracts are complex subject to regulations and involve many stakeholders which lead to three main challenges first keeping track of the different versions of a contract as changes are made second streamlining communications with the different stakeholders involved and third ensuring that all actions are recorded for auditing and compliance purposes these challenges can result in contracts taking a long time the process especially if you are performing all of these tasks manually and slow contract processing reflects negatively on your ability to provide excellent service and maintain strong relationships with vendors let's explore how the new features in laser fish 10 can help you streamline the steps of the contract management process contract requests contract review and final sign-off we hope that this will inspire you to explore how you can use laser fish 10 to automate optimize and transform processes in your own organization to start us off please welcome Lisa miyake from our laser fish project management team Thank You Justin today we're going to take a look at the contract process for renting a convention center for a large conference but you could easily imagine how this applies to any other type of contract you work with we've been in talks with a new vendor for the past couple of weeks and the vendor has drafted up a contract if you're using a manual contract management process you'd still have to pick up the phone or send an email to request a contract review these unstructured methods of initiating a contract put you at a disadvantage from the start because you're still reliant on manual data entry or tracking requests through email I'm sure no one has ever lost a request in their inbox right with Laserfiche forms you can collect contract requests electronically this ensures that required information is submitted in a standard format which is great for reporting an analysis but even better Florham routes the request to the appropriate person to begin the process this eliminates the need for phone calls emails and paper documents and make sure contract requests don't fall through the cracks now to get the contract review process started let's submit a contract review request form now one of my new favorite features in Laserfiche 10 is that forms as a built-in ability to make calculations in our case we want to keep track of when the contract deadline is so forms automatically calculates this for us based on a date when the contract review request is submitted and will dynamically update the days until deadline filled every day until the contract is finalized this makes the due date clear to everyone working on the contract ensuring timely completion now let's upload the contract and submit the completed form with so many contracts and drafts moving around it's easy to lose track of them especially if you're using a manual system how many of you have asked a business partner for a copy of a contract that's gone missing I see some heads nodding it happens to the best of us but it doesn't have to leezar fiche makes it possible to instantly locate any contract now let's take a look at how once the form is submitted this will start a workflow that automatically does three things first it saves the form into the repository into the correct location keeping a consistent folder structure make sure that everyone knows where to find the document and that it automatically inherits the correct document life cycle rules this will make any records manager very happy now storing contracts whether paper or electronic in a variety of locations can create problems with version control without a systematic approach to contract management it's challenging to know which version is the most recent now we set up a repository to track the changes on new documents and so versioning will automatically applied to our contract this means that each round of changes can be tracked that the contract history can be logged this will also let reviewers compare two versions of a contract which speeds up the whole contract review process now after workflow saves the contract in the appropriate folder next it titles the contract based on a consistent naming convention to do this workflow automatically pulls information from the submitted form and then populates the metadata associated with the contract metadata such as the name of the contract in the date can then be used to title the document this is much faster than manually naming scan paper contracts and also eliminates data entry errors all the information about a document is contained in the metadata pane on the right now in addition to reviewing and editing metadata you can quickly perform records management actions with just a couple of clicks with the new web access interface all the tools you need to complete a given task are available front and center right where you need them for example starring documents and folders allows me to create a personalized library linking me directly to my user folder or commonly accessed documents this is my personal virtual folder like my documents and windows and it's there for me wherever I go I can also get the documents that I recently opened or that I'm currently working on from the same quick access feel and finally workflow takes care of another manual task routing the contract to a contract manager in our legal department for processing now we've just taken a look at how forms and web access help streamline a contract review request submission now to take us through the contract review and approval process please welcome katie burke laserfiche marketing strategy team thank you Lisa in order to move the process forward there are two steps we need to take first we need to sign the letter of intent so that the vendor will reserve the conference space for us then we need to review the contract so we can finalize the agreement let's start with the letter of intent sometimes companies without Laserfiche will email us a document for signature we have to print them out sign them and scan them back in but with laserfiche mobile you can sign documents right from the email and send them back as a PDF you don't even need to bring the document into the repository laserfiche mobile doesn't let bad reception get in the way of important work if we're off site without a connection we can still create documents that will be ready to upload when we reconnect or work on existing documents we've saved for offline viewing now that we've signed the letter of intent we can move on to contract review and approval for any process review and approval can be paper heavy and time intensive task management can quickly become a headache especially when it comes to contracts because of frequent revisions and multiple levels of approval here's a scenario we're all familiar with you send a document or request around for review and it ends up in a black hole of forwarding in action or competing priorities eventually you spend more time following up on the status of a request than actually completing the work on time because contract negotiations rarely happen in person especially if you conduct business internationally it can be difficult to share information ensure the right documents are reviewed and track the contract status and failure to do so can mean miss deadlines potential penalties and missed incremental revenue opportunities instead of hiring more staff or increasing administrative tasks to regain control of the process you can use Laserfiche automation tools with Laserfiche enhanced task management it's easier than ever to stay on top of multiple projects and make sure that nothing falls through the cracks let's take a look at how often when a task is assigned to someone they might not be in the office or someone else might be better suited for it in this case forms automatically assign the contract review task to me because I specialize in event service agreements however I'm about to go on vacation and I don't have time to handle the contract review so we can simply reassign the task there are a few different options for task assignment and Laserfiche 10 directly by managers or team members themselves automatically in a round-robin fashion or based on predefined roles this gives you the flexibility to manage tasks to balance the load or adapt as the requirements change and because sometimes we develop a long list of tasks you can configure sorting and filtering options to help prioritize what's assigned to you by popular request our development team is also actively working on offline forms we're hoping to bring this to you in the near future so now that we've taken a look at Laserfiche 10 enhanced task management and mobile features let's continue with the contract review to guide us through this section please welcome Brianna Blanchard from the laserfiche product team Thank You Katie when we talk about connecting people we're talking about facilitating communication and collaboration within and between organizations contract managers especially legal reviewers spend a lot of time working with business managers to draft and revise contracts it can be difficult to keep track of all of these discussions which affects how quickly revisions are made and contracts are finalized it all starts with better collaboration better collaboration starts with laserfiche laserfiche 10 enables discussions right within the context of the document you're reviewing or form you're proving centralizing the conversation around the document means that no one is left off an email chain previous discussions are right at your fingertips and auditing and compliance is simplified this is extremely beneficial for more complex processes like contract management where a lot of back-and-forth discussions and questions come up think of Laserfiche discussions like a virtual conference room where everyone can participate in the conversation right next to the document no more switching back and forth between email and your document you can see how this is particularly useful for a long involved process like contract negotiation let's take a look at how the discussions feature facilitates the contract revision process every item in the contract the reviewer has concerns about can be posted to the discussion the discussion updates in real time so business managers can see and respond to these concerns issues get addressed faster than this email and it's tracked and secure you also receive alerts so that you never miss an update once the reviewer and the manager agree each issue can be marked as resolved to keep the business manager in the loop the legal reviewer can create a checklist to keep her up to date on the revisions this way all of the questions conclusions and action items can be clearly tracked during our back and forth discussion we remember we've worked with another vendor on a similar contract we want to compare the terms to make sure we're getting the best deal possible for our organization unfortunately we can't remember the details of the contract only the name of the contract manager we worked with but not to worry we store this kind of information in a customer relationship management system commonly called CRM defined our contract we can search for the person's name in the crm software and use laser switch connector to pull up the related contract in our repository once the older contract is located we can attach it directly to our conversation because Laserfiche connector integrates directly with other software no coding is required we just create a configuration using a point-and-click interface connecting technology with a click of a button is one of the many ways laserfiche makes for a more connected digital workplace now that we have the final piece of the puzzle we can move on to the next step in our contract contracts require signatures at multiple points in the review and approval process using Laserfiche you can support electronic signatures through integration with systems like sine X or DocuSign or as a native component this means that authorized employees can electronically send contracts to the appropriate parties for review and signature contracts can only be accessed by approved individuals reducing the risk of tampering not only does this save money on postage it also eliminates additional scanning and reduces printing and transit time once everyone involved electronically signs the contract the sign version is saved back to the repository so we've given your taste of Laserfiche discussions connector and signatures we've also reviewed and finalize the contract with that I'm going to hand the stage back to Justin Thank You Brianna there you have it a contract management process simplified using laser fish 10 we've addressed our three main challenges keeping track of the different versions of a contract as changes are made streamlining communication with the different stakeholders involved and using discussions and metadata tracking to ensure all actions are recorded for auditing and compliance purposes the next layer to the connected digital workplace is connecting processes processes within an organization rarely work in a vacuum they are often started from other processes or they themselves kick off new processes connecting processes together eliminates repeated data entry and ensures that standard procedures are followed nothing falls through the cracks in our case once the contract is approved workflow automatically kicks off the accounts payable process this consists of the purchase order requests purchase order creation and approval and vendor payment let's launch the p.o request form because we've connected the processes work flow has pre-populated the form with information pulled from the contract management process such as vendor information and department then all that's needed is to fill out the rest of the form forms knows that this request originated from the events department so it will route the approval tasks to the correct approvers and then it's routed to accounting for processing the final layer of the connected digital workplace is connecting technology within the AP process we can connect with our website that checks whether we've received payment as we mentioned earlier Laser fish connector allows you to easily integrate laser fish and your line of business applications without coding connector uses information displayed a nap other applications such as the customer name or an invoice ID to search and laser fish or update document metadata looking forward laser fish connector will also allow you to write data to your lathe line-of-business applications in addition to reading from them with one click you can take a value from any application and use it in another now let's continue with the AP process where a purchase order needs to be generated once accounting approves the p.o request the p.o is automatically created and populated with all the required information workflow automates this for us using a word document as a template tokens in the document are dynamically replaced with data pulled from the earlier pio request form a p.o number is automatically generated and applied to the final document which is then converted to a PDF and emailed to the requester so that they have a copy on hand after the contract has been executed we need to confirm that we've received everything we ordered before we pay the vendor workflow launches a goods and services received form which automatically includes all the relevant information plus a link back to the p.o now one thing I really love about forms 10 personally is that you can save tasks as drafts and come back to them later in this case I need to upload photos of the event venue for future reference but I forgot to bring my phone to work I can save the task as a draft and return to it later when I have the photos think of how much more efficient you can be this way even though you're working on other things the task stays in your drafts to remind you that you still need to complete it once the goods and services receive form is complete it's routed to accounting for processing accounting then waits to receive the invoice from the vendor and makes the payment and with that the entire AP process is complete now that you've automated these processes Laser fish can track valuable data related to them such as the total number of contracts in the system you can also configure alerts notifying you if a contract is late or delayed for example forms 10 provides an operational dashboard that allows managers to see what processes are in progress the number of tasks at a particular stage in a process tasks that are almost due or overdue and how workload is being distributed this way you can extract business intelligence identify areas for improvement and realize cost and time savings in your daily operations and there you have it a contract management and ap process leveraging the powerful features of laser fish 10 the same impact we've seen in the contract management and AP processes can be realized across the enterprise for the HR department with new hire onboarding benefits enrollment and personnel status change requests for the finance department with vendor management and expense reports that's the power of transforming your business into a connected digital workplace wasn't that a great demo please join me in giving another round of applause to Carl Justin Katy Lisa and Brianna so how many of you were sending emails back to the office about automating your contract management processes fear you huh I was watching her on Twitter now as a reminder if you'd like to learn more about anything discussed in this morning's keynote don't forget to stop by the laserfiche Information Center located in the seaside lobby the information center is where you can speak directly with laser few software developers testers pre-sales engineers and more it will be staffed during conference hours and no appointments are needed simply stop by whenever you have a free moment now we're very pleased to announce that this morning's general session was sponsored by epson our premier sponsor please join me in welcoming Robert Esquibel business development manager commercial sales who would like to say a few words thank you very much for the introduction list I really appreciate it so good morning laser finish up our attendees my name is Robert Eskimo document scanner business development manager absolute man America I'm responsible for managing our western region channel partners and sales I would first like to thank laser fish for inviting epson america to be their premier sponsor at empower 2016 for a fourth year in a row that was the number for right there this is a true honor for all of us at epson so over the years you've seen epson change from offering just a few excellent document imaging scanners to having more document scanner configurations than any other brand and according to the market research firm NPD group epson is by far the fastest growing scanner brand about twice as much growth in 2015 than anyone else in the commercial channel where most you require your scanners today and we also became the best-selling brand in the retailer channel so you ask why is this epson continues to invest document scanner development to give you the best performance value in the business we give you the options to configure the most cost-effective solution for your specific needs which allows you to install the most efficient systems of scanners and we have developed very strong partnerships with the system integrators that represent laser fish in the market like dough systems out of Georgia for example who tells us they favor epson because of our responsive development team our availability at the distributor's that they prefer and a business model that makes it worse their effort to recommend epson document imaging last year we became a program working with laser fish to sponsor workshops offered by some of the resellers to help them communicate the advantages of laser fishin environment to new customers and also expand existing relationships we very much look forward to continuing that program in 2016 and fees please feel free to come by and talk to us about it you've probably seen our display close to the registration area where we have just a few of our 19 document scanner models please be sure to stop by and talk to us about the document scanner product line and how they can make your installation even more efficient and also enter the win a daily raffle chance to win an Epson portable scanner again we're very honored and pleased to be the platinum sponsor of this conference we look forward to meeting with all of you and talking to you and we look forward to the success in 2016 so on the count of three Brig glad of a round of applause for everybody at laser fist or executive team marketing team for putting on an outstanding conference in 2016 12 p thank you very much thank you Robert and thank you to all our alliance partners be sure to stop by the exhibitor area and the convention center main lobby to visit all this year's exhibitors now just a few housekeeping items before we close and get to classes don't forget to join us tonight for our special event around the world with Laserfiche to celebrate the global Laserfiche community tonight's special event features music and dance styles from all over the world including belly dancing Bollywood dancing a taiko performance and more food and drinks will be provided so you can eat dance and network the night away all you need is your dancing shoes and your sense of adventure for a night of music memories and more no need to worry about transportation just put on your finest party wear and join us right here in the pacific ballroom at five-thirty but don't party too hard we'll see you right back here bright and early tomorrow morning to kick off day 2 of empower besides are always popular run smarter Awards will have a keynote address from Pierre Ferrari have four international president and CEO for over 70 years this groundbreaking organization based in Little Rock Arkansas has helped more than 22 million families worldwide lift themselves out of poverty Pierre will discuss heifers mission of fighting hunger and poverty through sustainable agriculture and how Laserfiche plays a key role in scaling its impact you won't want to miss it so be sure to set your alarms before you party tonight now everyone have a wonderful day and learn a lot we'll see you back here tonight for this special event have a great day