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jedd here to show you the administrator how to set up a virtual fax machine with jive administration fax machines have been around for a long time and are still used by many to help run their companies with virtual faxes faxes are received digitally as an email attachment you no longer have to own a fax machine to send and receive faxes now before we get started it's important to note that in order to receive a fax you must have a phone number directed to your virtual fax machine if you are not sure about where a phone number is ratta to no worries let me show you how to find it after logging into jive administration click on the phone numbers tab from here you'll see all the phone numbers that have been added to your system and in my case I only have one your company may have an additional phone number that is only dedicated to receiving faxes which is fine a phone number can be routed to any type of extension such as a line ring group dial plant or virtual fax machine just to name a few as you can see this phone numbers being directed to extension one zero zero seven for Tammy Johnson in the early days of this company Tammy was the receptionist and received all incoming calls and faxes I'm going to look at the settings for Tammy's line I'll click on the lines tab select one zero zero seven Tammy Johnson and then click on the fax tab from here you can see that she has intercept incoming faxes enabled and her email address is set to receive all faxes what this means is that for all incoming traffic to Tammy's line the system will first attack to see if it is a fax coming in if the incoming call is a fax it will be emailed if it isn't the call will simply ring to her phone this is one of the ways to allow for your system to receive faxes virtually through email as a side note shared voice mailboxes and ring groups also work in this way let's jump back to the phone numbers tab and see how to change where a phone number is directed this can be done in line by clicking the pencil icon if you wanted to dedicate the phone number to only receive faxes you could select a virtual fax machine from the drop-down list of extensions however in this example the company has since expanded and needs to use a Dao plan to help facilitate higher fax and call volume I'll select the Vine yard dial plan and then click the check mark icon to save my choice now before we jump over to the dial plan I'm going to set up a new virtual fax machine so that faxes will be delivered to a new email address that can be created by clicking on the virtual fax machines...