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Guest house bill format for IT

welcome to hospitality school hello and welcome to tutorial number eight today we will learn what is guest folio in hotel before moving forward we would like to request you to click on the subscribe button below so that she won't miss any of our tutorial get it okay let's proceed guest folio is considered as the master bill in the hotel which is also known as guest account card a guest folio contains all the transactions of both cash and credit occurred by each resident guests how is guest folio maintained in manual system folios are maintained manually and kept in the folio rack at the front office cash in computerized system the folios are kept in the computer and only printed out at the time of a guest checkout in the folio the posting is done consecutively in the order of transactions on a given date the amount of money that is payable by the guest to hotel is recorded on the debit column and the amount of money that is collected from the guests through setting his/her bill as well as advance deposits are recorded in a credit column the balanced column of the guests folio shows a progressive balance between debit and credit column which is determined by subtracting the credit amount from the debit amount it also includes previous balance the following points of information is needed to create guest folio guests named room number date of arrival and departure room rate guest address billing instruction to the cashier how guests folio is maintained for auditing process for auditing the folios need to be maintained chronologically each folio contains a serial reference number for maintaining the chronological order till the guests departs from the hotel the cashier is in charge for the guests folio for getting this credit facility a guest has to provide proof of his creditworthiness by showing credit card credit deposit MCO etc before offering a line of credit to a guest there are two checks are required one by reservation agent who receives a booking and the other by the receptionist's who registers a guest into the hotel if there is any doubt both staff can refer the issue to the lobby manager or front office manager who makes final decision the receptionist of any is generally fully responsible for reconciling the guests spills the hotel sets house credit limit in order to discourage the guests to overspend if the guests bill reaches or exceed the house credit limit then the guests must clear up his or her bills if the guest fails to pay the hotel has the authority to seal the room for guest entry the house credit limits are supervised closely by the front office cashier and later the night auditor who produces a daily statement of houseguests exceeding the house credit limit guests bill settlement options cash payments in which a guest receive a cash voucher from the cashier as an evidence of such payments guests sign their bills to be recovered by the city ledger by a pre arrangement with their organization paid bills through an acceptable credit card debit cards guests signed their bills to be adjusted against advances and deposits traveler's check which is considered as the check in the hotel now we will discuss procedures for settling guest bill the guests can settle his or her bill from any outlet of the hotel if a guest wants to sign the bill in the guest folio at any of the post the cashier will ask the guests for his/her room number after verifying the room number the cashier will then make a charge voucher like the restaurant voucher in where the guest will sign and then the voucher will be forwarded to front office cashier to post the amount into the guest folio if a guest wishes to buy anything from the hotel shopping arcades the guests are required to settle their bill or accounts directly with them as the shopping arcades are leased by the hotel some hotels also provide arrangements to shopping arcade to sign the guest bill after providing the authentic documentation of the guest bill the hotel will repay the amount to the shop owner some key points about guests folio right after successful guests registration a guest folio is created automatically in hotels computerized property management system or manually every guest folio is opened with 0 outstanding balance in Hotel all kinds of information related to guests expenditure or loss made by guests has been recorded to handle future legal actions from any generally guests folios are presented and paid in checkout period strict advanced payment procedures need to be taken for special guests like walk-in guests scanty baggage etc for long-term guests it is advisable to accept payment for a few days and bill them weekly and tried to collect payment and update the folio on weekly basis that's all for this episode but please don't go anywhere you can read 200 plus hotel or restaurant management training tutorials and watched some exciting training videos have a look attention listen very carefully to read this tutorial from website click here to 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