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Integrate diverse phone number

(gentle sting) - Up next, we'll take a closer look at the new Teams Phone Operator Connect Mobile Service, an industry first that lets you use a single SIM-enabled mobile phone number across your company provided mobile, desk phone, and Microsoft Teams. Now we're going to demonstrate how this also gives you enterprise-grade security and consistent call quality as you move between mobile voice and data networks. And keep watching to see the quick admin steps to set it all up. And to walk us through all the updates, I'm joined today by Mahendra Sekaran, Engineering VP on the Teams team. Welcome to the show. - Yeah, thanks Jeremy. I'm so happy to be here. - And thanks so much for joining us today. You know, a few months back we actually introduced Teams Phone and the Operator Connect Service. Now, if you missed that episode, check out aka.ms/TeamsPhoneMechanics. So, how does Operator Connect and Mobile fit into this picture? - Yeah, today people can get most of what they need done on their mobile phones. And we wanted to deliver an experience in Teams that's integrated with the native dialer, so it actually fits very naturally into people's default usage patterns. You know, Operator Connect Mobile is built on the foundation of Operator Connect, where we can actually configure fixed line telephone numbers for integration with Microsoft Teams, so that when you make a call in Teams it uses our super fast network backbone in Azure to carry the voice traffic, which is then routed through our telco partners who use their network fabric to connect the call to the recipients PSTN phone number. Leveraging the reliable connectivity fabric between our telco partners and the Microsoft cloud, we are now able to deliver the first fixed mobile convergence productivity solution for business. That means instead of two business numbers for your landline and mobile phone, you can optimize for just one SIM-enabled mobile number and calls are routed simultaneously to your mobile phone, desk phone or PC. - So do you have to do anything differently when you make phone calls or receive phone calls? How does that Teams integration work here? - Not at all. That's the whole point. We wanted people to be able to make and receive phone calls just like they would from their native dialer. And you know, at any point, you can uplift from a phone call to a high fidelity Teams collab experience seamlessly. For example, you can make a call from your mobile, starting in your car, using the provider's voice network. And during this call, once you arrive at the office you can even uplift it to a Teams call on your laptop and add video or more people. This uplift to the Teams app automatically connects the same call with data and VoIP. On the backend, as you shift between devices and locations, we are able to switch seamlessly from your mobile voice network to your data network ensuring...