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hey how's it going everyone in this video here you are going to find out how to clear the prenta queue on Windows 10 and knowing how to do this is extremely extremely important so here is what often happens to people say for example they get a paper jam and as you know people often get impatient so they just keep pressing print over and over and over again but what they don't realize that is the fact that Windows Store each time they hit print it destroys each of these commands so when they finally get that annoying paper jam fixed here's what happens Windows prints the document over over over and over again and in the end you lose a lot of paper it's a big problem so in this video you are going to find out how to fix this issue by clearing away all these spread jobs by clearing away the printer queue there are two ways that you can do this in Windows 10 you can do this to the control panel or to the command prompt let's find out how to do it to the control panel first to do that you're going to right click right here right click right here in the start button and then you're going to select this you're going to select control panel all right so now once you get to the control panel you're going to type printer type printer in the control panel and then you're going to go to where it says Devices and Printers and from right here under where it says Devices and Printers you're going to click on View Devices and Printers okay so now you should see all the printers on your computer so now you're going to right-click on the printer you used to print on say for example I use this printer to print on you're going to right click here and then you're going to select where it says see what's printing ok so now if you have print jobs right here as you can see I don't but if you have print jobs you're going to do you're going to go to where it says printer and then you're going to choose where it says cancel all documents ok choose where it says cancel all documents so what this will do this will cancel off the previous print job so if you're printing print print print repeatedly this will fix that all right so now the second way you do this as I mentioned is by using the command prompt so to do that what you're going to do you're going to go to the start button right here you're going to click it at the bottom left corner of the screen and then you are going to type command prompt so now you're going to right-click command prompt and select run as administrator very very important select run as administrator okay all right so now...