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- Spam calls are worse than ever. That's not just my opinion, it's not just how we all feel, it's true. Robocall complaints to the federal trade commission have quintupled since 2009, and they jumped steeply in just the past year to four and a half million total. And that's just Robocalls. There are another two and a half million complaints about live telemarketers. So what on earth can we do to start fighting back against all these spammy calls? There are three steps you can take, they won't solve the problem entirely, but if you're fed up, this is what you can do to start fighting back. (jazz music) Okay so, step number one: Use a call-blocking app, there are a whole bunch of these, and they all try to do the same thing, block spam calls before you have to answer your phone. Some of the most popular include Hiya and Truecaller, which are free. And Nomorobo and RoboKiller, which require a subscription. We're gonna use Nomorobo, because it won the FTC's Robocall Blocking Challenge. But these all work more or less the same, and they work for both iOS and Android. Once you've installed it, you'll have to get the app permission to handle your Caller ID. They also have a huge constantly updating list of known spammers. And it check those numbers against who's calling you, if it sees that a known spammer is calling you, it either won't let the number through, or it'll identify you when they're calling. If the app does let a spam call through by accident, then you can tell it that, and it will then fact that information in for everybody else to help them blocking more spam calls. Since most of these apps are free, there's no harm in just trying one and out, to see how it works for you. But before we go any further, what's behind all these spam calls anyway? Since our private numbers are basically everywhere now, mainly on our online accounts, pasted at our email signatures, and printed on business cards. In giving our phone numbers to pretty much everyone, there's a good chance they will be shuffled along to someone they shouldn't. Plus, thanks to auto-dialing software and the internet, scammers can place thousands of calls on the minute, for really cheap. They can even guess out numbers if they want to. And once they're dialed, the auto-dialer can then play back a pre-recorded message, when someone would talk. Technology is also making spammers more clever. Letting them disguise their phone number as a local one with your own area code. That way, you're more likely to answer, giving each fake call, a better chance of landing. But why do we receive so many spam calls? Well, as you can guess, someone is profiting from this. The caller ID company Truecaller estimates that phone scammers made 9.5 Billion in 2016, from Americans alone. And the more calls they send out, the more...