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yes okay so for this chapter we will go to the chapter 10 of the subject that is the enterprise resort planning in the Prairie sod ending and per operating system as you learn from last last two tab for example last item is customer relationship management and supply chain management all those you need the software in order to enter the data from the from the client to the employees but by the way when they gathering the data together in the center of the software so the enterprise resource planning is the system that tried to give all the function to all the world inside the business the one who used in the prior resource planning can be large enterprise or international enterprise because the price itself of the system is huge and also they have already made to order from that particular business so the enterprise resource planning the main thing of the enterprise resort and it is to plan here is to plan and to control our resources okay in order to meet all the requirement of one particular project or one particular customer requirement so for in the primary software needed due to planning production cell technology solid Asia cow and access control so that means when you use the GRP you install the system into your company and every part of the company if you use the same step for example every day the workers are the you need to check in or scan in by the ID card or fingerprint they will link those data into the HR system the data system will calculate all the money payment by the HR function inside and then send the data has to be happy in order to store and then the accounting - I have you send the request to accounting to pay for the Salah Lee so this accountant you ask the information from the jihadi by the way all those access they need the username and password of the accountants or they need to link to the access control the access control you use the data from the AFP by the storage of it yes so when the will when this management section or management department would like to do the planning they will go to the planning interface or planning system of any subsystem in order to plan all along with the time resources burgers so on and so forth and then they just ask the information from the guillotine or the enterprise resource planning system so the ERP you gathered all departments all everything inside the company and make it as centralized they ask when they want to use it they need to use according to the modules all the departments that they have to work with if they are in sales they can go to the sales produce sale department that's their department can interact with the centralized step the one who used only the sales cannot go to other section without function that means if you are in Asia you try to input all the information of the Asia and then the sales would like to know other person's financial information I cannot just go directly to the ERP and then check for everything because all the Moodle has been locked at by the authorization and authentication so the enterprise resource planning will be a very big system including a lot of subsystem though subsystem called module so if you have a very big company you might need to use the e a d so the ERP car and component for the enterprise resource planning software they include accounting and finance production and material management human resources and so on there will be two I for our first one is the call component the component of the ERP including at how and why and because is about money this is about all the numbers second one products and material management is about supply chain management supply chain management human resource is include customer relationship management and also employee relationship management so this one is the core component of the e F even you buy one ERP software they should equal this tree then there'll be an extended ERP component in extended there will be more feature in detail as you can see this one is only for the customer relationship management this one only the supply chain management and this one is for e-business and business intelligence as I explained that as sufficient management in the call because this one they show product and many material management but for the supply chain management is include from the supply chain until the customer but this one only for the internal or human resource I said see I am but as a human resource for the small business they include see IMF so in the in the foil speaking if you buy in the primary source planning for the basic stuff this one for small business is empty and this one for extended or something like at the price a big company but most of the time there isn't a main use the ERP because first one is about the price because expensives second one the extension version or the add up module may not suitable for the work that if SME would like to pay so they might use something like something like a dummy version or something like a trial version instead but by the way we explain this thing later so for accounting finance accounting finance ERP component managed account ok managed accounting betas and financial process what is the meaning of accounting data and financial process if you are buying and selling okay if you are buying and selling there will be cash that you have to do it and non-cash what is the meaning of non-cash bank transfer and also money a mag transfer and also some other non not bank transfer something like if cards expenses other things there will be the functions on that general ledger accounting our accounting principle will be there so if you do accounting the ERP of you helps you do a copy easier and also it will be very nice order auditor a cow auditor to taking care so the ERP first function is about a cow and final product a material product a material management here pick up on the handle the various aspect of the product production plan and execute as demand forecast production schedule drop cause account and quality control if you are doing the planning you may familiar with Microsoft Project most of the project manager might need to use the product and material ERP component because they have to taking care of or schedule what add a demand in order to do the project if you don't have the software in order to do the product and materials in the app if you don't have the app you might need to use Microsoft Project or any schedule or project management software there'll be plenty of software that show in the market for the accounting if you don't have a fee for accounting you might need to use Excel or some other software or some other ikaw flow or Express in order to do accounting so the production planned process in order to do the production you may need to think about the raw material all the operations are the sales so if you forecast the sale if you can forecast the sales that means you can do the operation more efficient efficiency more effectively and efficiency so in in that case the project manager might need to scheduling order detail board time and a trio so for the time and material the time you go to the production material go to group to the purchase so if you plan everything everything very very clear it will be easy for the procurement and also the operation to do order stuff very easily if you are not using or if the company our big company didn't use ERP all the data need to be summarized and sent separately to easy every other department by themself but if you use ERP all the department you link to the centralized system then if they want to know anything they just click a link literally so that is the way works for the human resource of human resort ERP component they track him for his information handle payroll benefit from compensation and perform as it's meant and also the legal required for multiple Judy speak and tax after authorities for the human resources ERP important in the big business they have to use a lot one department for human resources in order to do the other payment or the employee information heroes every single things so if you don't have the ERP if you don't have the yogi system you may need to use Excel or some other software here some other software that do try to do it in the main job in order to do order human resource so if you have ERP they have the module in order to do that extended ERP component and extra component that need the organization need not cover by the core component and every focus on external operation so for the extended ERP component most of the time they extended based on what based on the business requirement if the business required they extended they created form so in this chapter we will go and learn just four of this type extended but is that only four I said the extended ERP component will not strict to only four because this one is about the business and most of the business they have so many different type and different parts of the ER in the Arg so if you think about other business if everyone is the business so it will be business intelligent customer relationship management supply chain management and business but if your business is about hotel rent hotel business business intelligent makeup customer relationship makeup supply chain management may come but image not use the same as supply chain management they were split into staff management into purchase for human so on and so forth so there'll be more and more extended version based on the business refined and the last one is a business that is electronic business which it is is needed to be included in because right now the e-business is one part of the business that you might get use so first one for the business intelligence the meaning of business intention describe the information that people use to support support their this isn't making effort so let's mean the business intelligently you summarize in other what it is the digital dashboard or the business digital dashboard for the thought process as I mentioned to you to make a digital dashboard you might need to think about the way to include all the data inside so as you can see then in the business intelligent that will describe a lot of information based on one of the one of the things or one of the topics that this person would like to know if it if this person would like to make decision ok decision making they might appear a lot more about the thing that you have to make decision for customer relationship management or see I am customer relationship management both in managing our aspect for of the customer relationship with the concentration to increase customer loyalty and retention as we learn from last chapter or the customer relationship that means include all the information of the customer including their husband behaviors and the see the ERP our enterprise resource planning they gathered the information from several departments that related to the customer relationship and then summarized into a dashboard or digital dashboard to see overall pictures of the customer then you can give this information to the one who need to suggest about the customer relationship management maybe is gather the information or the complaint of the system is data about the buying and selling of the customer for the customer who wants to buy some product and then request something did we show in Australia leadership management India is step supply chain management as we learned already is about supply chain but what about supply chain is about material planning of human warehouse distribution repair in turn so it's all included into supply chain management extended that means when you want to know more about the procurement you can follow or in other words you are the one who managed the project in one project you might need to deal with all this thing so the project will be linked to supply chain management in in context for e-business that mean Condor business on internet not only by in selling but also served customer and collaborate with business partner two of the primary feature of e-business company logistic and so for e-business so there'll be ecommerce okay evie says the e-commerce is about buying and selling do other commerce stuff for the e-business is included beer buying and selling and also trade trading meeting and doing business for doing business is every single thing procurement means you can her share some product purchase means you can process from business not from the customer but the business to business purchasing Paulo assistant is transport and storage that means in de business they will have the features that you can contact the transport transportation section and store a section so if you are a big company that produce a product or supply product to another place for example you are working at Walmart you can go and check the logic stick but you have no need to call the logistics department in order to check if you add a manager you just click the button to the logistic it will be on the report so in ERP there'll be level of access there's on the admin if you are the big guy inside a big company you have an authorized to look and see every single departments but if you are the worker of one department you have the authorized to go to just one time so erp and vendor and software so there will be several brand for the ERP yes a real brand for you based on what based on the technology that they have if you are the one who used Microsoft you can use the ERP from Microsoft called Microsoft enemy what are those Microsoft Dynamics it is the web base so you can do two things first one you can install by yourself or another thing you can read the cloud server or you can install on cloud server so in order to do that you might need to have a server in order to run this system all the time and then in each of the department as you can see this one is authored by score sources volume of changing sources this one might be the department in social media or something like social media advertising so in the ERP this one Microsoft social engagement that means this Microsoft dynamic you have this department in order to go to the real social media and then they have to input all the reports based on the topics that they want to do so you might need to have the server that install Microsoft enemy and then there will be the small the more Department and also the small section in order to input the data who create this one of Microsoft a second one si P or SAP this one is the another ERP system that is well known to the society good thing for this one is they have to version the same thing first one you can install by yourself or second Monday you just bring the clown good thing for s AP is very very smooth fast and also easy to apply to the small business because the installation is sheep for the main or for the whole system for the extended system is expensive but the good thing for SI p is they can adjust the size based on their business so most of the SME okay most of the SME they use SI p in order to do that business because it is able to shrink down very easy what about Microsoft this one is for small business also but in the in the larger small business because they need a very sophisticated system in order to install the Microsoft dynamic and also they are in a very good interface so they might need to have a lot of silver power but for the SI p just a basic graphic so no need to use with a big server next one is about Oracle EF here or who will be the same as those two but this one is more well-known and very this is the senior of the ERP inside the business environment they create their own operating system and they create their own system in order to suit for the software itself so in this case when you want to install you need to install from scratch there'll be no rent so good thing for this one is it is the first ERP that flexible to the pieces what is the meaning of flexible to the business you ask them to adjust the adjusted for others okay for others they may not adjust based on your preference if they want to adjust they show you a lot but Oracle they can adjust based on your we find them all cheaper okay cause cheaper but the they'll be pro and con pro is shivered but Connie is very hard to apply to other system for those two for the Microsoft dynamic and also the SAT they can export into some specific file but the Oracle when they export there will be something like unique way of our co2 to have it and then you cannot reuse it so it will be very very annoying for the use of an implementer because they need to cut down the text or some other the wrap operation or the attack Sydney before they use it later for this one to say intelligence it is another ERP but this same intelligence is very very very powerful in accounting and finance for America so dynamic is about all the graphic all the detail and also the shot or working for as a piece of faster operation for Oracle is flexible for say is about account and finance if it is about the business the basic the core is about the accounting finance and say is the best for the account finance ERP but obvious they are in the finance in every single thing they have their own core an extended version extended components or it for koi an extended component that means if you install a CPU we have the financial part if you installed enemy you also have the financial hearts Oracle also had but the financial part of the state is better than others because they are an expert in at how it finance for over ten the expand will be nearly the same as others but the way to install is a little bit complicated because it is finance so they might need to install the operating system they might need to install the six of their at the before usage you have to assign account numbers it is extremely before you need to have the specialist import of the earth in order to study something by the way all those okay all of the ERP is the well-known ERP there'll be something like not well known but will they both there'll be more and more forty but by the way the ERP when you want to use you need to customize you need to move let them customize for you what is the meaning of of it you need to do the business I have the process for example process one and two five you may need to do one two three four five but some of the business they might do one three four to five instead of one two three four five say in for the ERP they need to customize from the normal basic into the special process proper business analysts as you can see if you don't know the step well of the business the the normal yuppie will give you the normal process but if you want the customer one you might need to have the proper business analysis in order to lay out order refinement of the step and then let the ERP install according to the process solid implement plan so when they have the plan when the company would like to make the plan the geography company dotted the company that try to implement the Yuppie they might have to have a very solid plan what is the meaning of solid plan that means what are the first step of doing all those things because if you implement the ERP that have accountant our accounting and financial the financial model module you might need to require the data from that particular department first but other at a point they might use just basic information and then let other persons installed unless so the solid employment plan might be might be needed in order to do some certain but most of the ERP implementer they were they will require the business to tell everything here to tell everything about the business to that yeah so for the yuppie benefit and the risk first one is about the risk and in the blanket cost somewhere cause purchasing the software you have to purchase the software that means you are the one who orders of their but you are not allowed to change because of what because they we have the consulting fees that means you have to hire the expert in order to implement even though you try to install the ERP finish installation you need to implement each and every department can you do it by your own if you have still yes but if you don't have SKU you might need to hide the one you can't because some software they might need port had a hard way and software hardware means you may need to reprogram or using the code in order to connect from one model to another model the solvent will be the function that do you might need to link the function so you might need to pay for house insulting things third one process reworked redefine in order to ensure the company is using the most efficient effective and efficient process sometimes when you buy ERP you might need to read process we worked on our well according to the guillotine so because in order to share the ERP - a chain of working is easier so you might need to shake them customizations if the software packet does not meet all of their company needs it may be required to customize the software so in this process we work and customization it depends on what it depends on the customer most of the time when they want to customize the software to suit the customer is more expensive than the customer chain the way of working hey that is this - is something like you have to do C 8 and the cost will be their integration and testing ensure all the software product including if this is parade system not part of the ERP system I will in together and how integrated chassis are pieces include testing our integration so when you have so many modules so many departments and you hired a consultant in order to link all those into one system you have to test run so when you test all those things you have to test in every single modules is that work properly is it linked to the senior staff is it be able to order them to the junior staff so you might need to have to test the system when you finish testing the system you might need to train you might need to have the booklet in order to train the new closer so in order to train cause is coming the risk of misunderstanding you coming and then there'll be some issue based on the training data warehouse integrate and a rack on conversion move data from our system into the deal Yahoo system so if you add a new user okay if you add a new user you might work with the Excel so it is very easy for the implementer to manipulate the data and include it into the database but if you are an old company that used all system oh yeah PA system and you want to integrate into the d1 not upgrade if it is upgrade it is very easy for the company to come added upgrade because they are coming from the same company but if you want to implement a new one most of the time the implementation takes a lot of time and effort because all the database are totally different so when the database is totally different what will happen to the data you might need to manually shift and also rearrange according to the new system required so in order to move the data from our system to the theme ERP system you take time and money and also take a big risk of losing data that's the reason why some of the companies still using extremely old ERP system or the legacy ERP system because when they transfer to the D web it has some risk and a bit cause if you turn the common benefit for the ERP if you install yet B what will be the benefit integrate financial information to understand overall performance so when your ERP is working properly you know everything inside a company including finance including the customer information standardized speed up reduce inventories and standard I human resources that means all the benefit is coming from centralized data so when you centralize the data in gapi you know everything if you are the boss of that company you know everything that okay what about is human resources what about the manufacturing process is it some problem can it be faster with you inventory because you knew and you see all the imagery management system inside and then you can tell the head of inventory to manage all the stock standardized human resource of course when they have adding information inside one of the department for the HR they cannot do something like cheating if the implantation sheeting ii didn't need to be shielded so this is the benefit of shifting back and forth so in erp there'll be the benefit and risk people in order to do more in order to install one you might need to think about what you want to use so for the inventor private enterprise application there bc IM SCM and ERP for CI m is more sales marketing customer service i'm rebuses about sale forecast sales strategy marketing campaign for SCM is about supply chain management Hosmer i'm reuse ur okay this is the user the one who used the system for the CI m pay for the user for sales the sale department he use this guy as my service we do the same for the customer reseller partner supply this buddha we use a fashion management for the erp accounting fine and logistically but by the way this is the basic i'm rebuses of those department but by the way for the erp they every single thing the fusion of the erp they will change okay they were saying the way they use it as it is the future or the internet would be more that in all the Arab he will be online 24/7 you can work from home the interface will be flexible adaptive wireless there will be the ERP deck and use on mobile there'll be another future for authentication and authorization so you have no need to check in by using your ID cards you can use your phone and then scan your face to check in in the morning and also you can set up the authorized agent by using the letter so for the future of the ERP it is not stopped from install at the office they will go for cloud so what is the meaning of clown the ERP that installing clouded means for the function or the feature or the department is installed on the Internet you are the company uses link to that particular class and then you can use the software inside or the department inside so it will be useful for this company to just install app-v horrify all informations or the law of fire order being inside the pipe so good thing for the clown if you have some problem with the file system number one you can chain to number two immediately by backing up the data so it will be faster than the system inside your company your company need to hide out one Department of IT in order to manage those system but for the cloud you can I only wanted to write you in order to bend the path so save call drink down all the data stream down all the work in style so for the future of the Yak you will be more and more flexible so four terms partnership and alliance to be successful and avoid be eliminated by the competition's an organization must constantly undertaking in htat address both minor and major problems and capitalize on significant opportunity opportunities business of outside and in all market have witnessed the many speed of leverage there ITSs to create competitive advantage that means the business need to use IT in order to increase their own potential or to become different unique to the market so before that the Amazon is the only one who sells product without stocking right now everything is about online so there'll be more and more new things in order that you can different from the company maybe next two or three years idea you introduced the virtual reality for room decorations or augmented reality for loop decoration it depends so four core competency and competency strands easy the competency of of organization is the key strain a business function that it does better than any of its competitors for contingencies strategy is one in which an organization choose to focus specially on what is best and form unship and alliance with other specialties organization to handle non strategy business process meaning is right now the business no need to go alone for youtubers sometimes youtuber you go alone without talking with another youtubers but right now they try to collaborate with each other because they might be the best for some company they are the best in finance some company they are the busy party sometimes they just join together as one who has become one company that is base of football so that will be the strategy of the company it is it based on what it pays on the way the companies are the organization wants for example C G they try to be the best how to be the best there sometimes they use the big strategy that is to buy the business for Facebook they want popular if they buy up earlier they want Instagram debye its again that is the way another way of collaboration or partnership our alliance so Microsoft may align with some other company but both of the big business if they see that is the potential they buy the company that is the way it works but some on the company may not have the same strategy for example CP if CP ping that is profitable they create a small business a small company and enjoy them create a small family enjoy them and then learn the technology and then increase their own potential that might be another way around in order to increase the performance and better denzel collaboration system by using the collaborative system tuefel to forecast demand and every city expanded shipping the company has dramatically cuts inventory in level and shipping costs by increasing sales so as I mentioned the collaboration system for example I met Lyman has no Lyman has no sir restaurant or their own restaurant Lyman has no own restaurant so they corroborate with each other a small foodpanda they have the system to let the restaurant joy enjoy with the food and AH and then foot and a view to the delivery system so the main business of the food and is delivered or delivery system but they collaborate with the restaurant in order to sales more and more food in Peter Lyman also do the same thing but they try to collaborate with other business also most of the corroborator is about bank most of the bank they try to follow into many business because it is benefit to both so for the bank they try to collab with the delivery system they try to pull every restaurant if the discounted we're small but the restaurant need to use the credit cards or reinvented ADA great that they have to pay it back that is the collaboration system so in collaboration there will be telecom to the cabin leading online meeting deploy application people project it depends ok it depends on the way you collapse some of the system they can join together some ERP system they can install the branch of the main yeah and those branch will special specify all specialties in some other things and when they link together they gathering the system but by the way the correlation system using the collaborative system to focus on inaudible positioning dramatically even three level shipping caused by increase itself so that means when you collapse or collaborate with others you might poor of the collaboration might answer the central organization identify and invest in that competency and how sauce or corruptly for those competitive competency they are not called to them revelation system fall into one of two categories so when you correlate with other company there'll be two ways instructor instructor for unstructured as information collaboration include document exchange a whiteboard discussion the system that can share of those is unstructured another structured me in the process collaboration involving share participation in business process workflow so and so on so if we think about the ERP okay everything about a guillotine for the ERP that can do the meeting online meeting this is instructor collaboration but if the Yuppie that has known no meeting system but only focus on operation it is structured so for the organization is need to be think about what the software and the software and also another problem so in this case they think about the destroyed at the strength of the collaboration process like with the integration of many system so in order to make the system become one you might need to use a lot of department as an ERP it has a big collapse all the department one for example the function planning and forecast we collaborated with the supplier and customer product design above her supplier and customer and the business function and so on so in this case all the function of the curve correlation and all the business function will be included and also the one who use it will be the one who feed the information to the business itself knowledge management system so there'll be some other system that is nearly the same as enterprise resource planning but there we mainly use for the knowledge for the information knowledge management involve capture classified evaluate with future information as in develop role that provide context for effective decision and action knowledge management system support capturing organization is DSM dissemination of knowledge throughout an organization it up to the organization to determine what information qualify as knowledge so the knowledge management system most of the time when they use knowledge management system is something in learning what is a eLearning because they involve in everything about knowledge so some elearning you into social network I'll include forum FAQ forum block that include all the knowledge special specific specific to the company knowledge requirement if the company is about accounting they might have the block in order to tell how to do Excel there will be the block out who go for the business process so on and so forth content management system the content management provide tools and manage the creation story deep and public publication of information in the quarry ability everyone so this one is the place that you can put all the content so what are the different means between the knowledge management system the knowledge management system you give you the specific type of the knowledge base on the company ok the company's knowledge base the internal if you are working in the accounting the knowledge management system might have only for accounting all about accounting and no one else I can access but for the content management system is a system that you are made it has the content storage the content management system is conflict in comfort is corporate document management is your assets management and web content management that means every contents every details you'll be stone in the system for example Joomla WordPress but most of the time the content management system do work as e-learning also absolute these two is nearly the same workflow management system that is a system that try to give you the information of the workflow the volkl manemma system facilitate the automation and work and manage and operations process that control the movement of the work through the business process the movement of the work through the business process that room I'm Marie type first one message base second one database this message base central assignment through an email system database tantalize central location and automatically asked the team member to access the document at least when it is that we did they document so the workflow management system is the system that tried to move the data to one part of the system it's the same as when you want to send the document to adjust if you have a group of three person group of three you are only don't you are the number one the second way is about the English checking third one is the Declaration if it is message based you you are the one who sent email to the second one the second one said complete them and then send email to the other three and then number two you send back to number one another to support today that so the send work work assignment has been sent to email system that means the company might need to have your own email system but database workflow system is a little bit different from sending email because they are using the same document they share online they used Google Docs Google or something like share folder inside Google Google Drive that means they are using the same location of the data and then when they wants any other person to check those document data's click a lot in other a little thing look we're Hoover is a software as a party in the interaction and dynamic coding horrendous kiddo and videoconference the Goodwin system is a system that they try to use the software in order to let them contact with each other so the easiest way he'll understand is Google Apps yeah by for some assume and some other software that try to make the company as one in web search we used connection here we used and last in order to gathering those data and also if there is some scheduling some calendar or video conference but for the canvas they cannot use a video conference tour they will use B we use WebEx in order to do the video conference or Skype in order to do the video conference so the group where system that is a system that authority it washer rubber at the trend so as the training of the business most of the business all this is they want a lot of be a lot of Sabina talk try to gather the data from okay but new business for me to talk that much Jesus input everything inside of computers and then make it online you can't work any place anytime that is the neutral the futures don't need to worry the computer will do the work for you vai for sure make decision faster because the AI will make decision for you because there'll be a huge amount of data so the trend of the erp will be trim down and faster okay any questions I don't have any questions no okay for question I have a question for you in a half order for the ERP yeah if you don't want to install the Eid or in the progress of planning and you have to do reencountering the accounting and finance product planning and human resort what's so bad that you have to use instead of yet you don't have yet you buy suppressible I forgot those it's a Microsoft program you can use Microsoft cheer or Microsoft Word I forgot the name what are those thing for oh yes you can use it for accounting and projecting data hmm so what is the name you forgot the name Microsoft something yeah ok that's why so if you want to use the if you don't have the EAP but you need the call component that means that back now and Finance product and that your management excellent resources you can use Microsoft Excel in order to do their account and Finance you can use Microsoft Project in order to do project and material management you can use Excel again in order to the human resource so you might need to use Microsoft Access in order to gathering all those data so you can use just Microsoft in order to do instead of a teapot problem is you might need to create the unique software or something like customized information for board for all those departments for between intelligent right now there be Microsoft power bi that work with Microsoft Excel personal relationship management in our bi supply chain management in our bi ayyi business if you want to use Microsoft as a business you might need to use a SP dot the website that is if it is extremely slow so they might need to use other at the sky of website so they might use the website that can do the e-business so they might use Google in order to do a business or talking our every single thing and then if you want to use ERP by using to build is it possible the group can can Google substitute subsidized for all call upon an XML couple yes I think it can with I think it's called Google business yes the main thing on the Google business is you need to register for the Google business and you have to pay for a person okay for a person in order to use the system don't system we have a lot of function and features that is about business add about production tremendous also our support but you have to pay per version attend and cost a lot is it is equal to and then ERP system nearly the same as the earthly system but you have no need to worry about the installation but the thing that you have to think about is there will be a free Munchen so they might go for the free motion instead oh no other question right no other questions so next week you see on what a Monday night or Tuesday you stay and I'll clock please go to the web world to the website appear to the world classroom to the connection I make some announcement you can download the excel file we will exhale next time okay after exhale I will have a quiz okay for next Tuesday Excel class and Thursday I give you a quiz you have to do it online okay then after that it will be infographic and I will let you do the infographic okay that is the rest of the course so you have any other questions no no questions permission apamea class dismissed thank you good luck with your back crap thank you very much