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thank you for watching this dear systems tutorial in this video we'll cover the functionality of split orders and back orders back orders involved processing sales that do not have enough stock on hand to be fulfilled in this case new stock will be ordered from your suppliers to complete the order in its entirety and the order will be held back until that stock arrives to use the back water function you need to setup products with associated suppliers the reorder back order page in a purchase module will show a warning to inform you which products are missing an associated supplier click the product name to be taken to the product details page and add the supplier alternatively you can navigate to the product page in the inventory module and select the products you wish to add a supply to from here navigate to the product supplier tab and select the plus button or add more items to choose a supplier from the drop-down list you'll then be able to enter the supplier SKU and product name if it differs from your own and product URL if desired then enter the suppliers price for the product now that we have a product ready for backorder let's walk through the process of initiating a backorder let's start by creating a quick simple order with a backordered item as well as an item in stock sales orders can be authorized even when there isn't enough stock to fulfill them in this case an error message will be displayed and you'll be prompted to choose between either split or backorder note that if there's no stock available at all the split order button will not appear and it will only show the backorder option back orders will wait until all the required quantities of items are in stock before fulfilling the sales order whereas split orders will create a new sales order including only the out of stock products to be automatically generated let's split the order for now the original sales order will also be amended so that the item quantity reflects only the items in stock the first sales order can then be fulfilled an invoice immediately whereas the second sales order with the outstanding item quantity is saved when the required inventory is in stock in both cases the outstanding item quantity will be flagged as backordered and a waiting order in the reorder backorder module to complete a split order of backorder cell navigate to the purchase module and reorder backordered next choose a supply from the list you can also filter products by customer and buy product tags will simply click select all choose one or more proximal list and select reorder new purchase order tasks are generated for each supplier ready for you to authorize in process when the required stock is received into your inventory the sales order can be fulfilled and invoiced as usual it's important to know that if you have multiple locations the total reorder quantity will depend on the minimum before order specified for found in general settings purchase process customization and that concludes this video on split orders and back orders