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okay so welcome everyone today we have mindy regan from my nhd the name of the class is understanding your nhd report which we all need to know right so hello mindy welcome thank you thank you ken it's always good to see you and everybody i'm mindy with my nhd and nhd stands for natural hazard disclosures it is a very interesting industry because it's the only part of real estate in the transaction that is not regulated well what does that mean it means that for civil code 1103.7 the fiduciary duty of the listing agent that is representing the seller is that they provide this report within seven days of the accepted offer to the buyer and that's because the buyer has three days from the day they receive this report to either move forward on the transaction or to pull out of it due to material fact material fact is what affects the desirability and the value of the house and that's why this report was created and mandatory it's on all transactions in the whole state nothing is exempt it's mandatory on mobile homes condos town homes single family homes land only i get a lot of questions i'm buying a home in venice and i'm spending nine hundred thousand dollars and i'm going to tear it down i don't need an nhd right no you do because it's about the land um it's not the dwelling that's sitting on top of it so nothing is exempt and it is also the judiciary duty of the buyer's agent to choose for their buyer which nhd provider they'd like and the reason that's so important and a lot of agents don't realize that they really need to choose is because if you don't write in your rpa in under the section of nhd who you'd like then by law you have to accept whatever the listing agent wants to give you now with title escrow home warranty those are all regulated services but nhd is not so not all the reports are created equal they're not all the same the only part that is the same is the statutory form that i'm going to show you from car when i pull up my sample report it is the fire flood earthquake liquefaction landslide are you in any kind of seismic activity that's it those six questions are the only mandatory part of this report so not all companies provide the local disclosures for example and the reason that is so crucial is that these reports are written with the state uh state map county map and city map if the report does not include the local city map then what happens is it may not be accurate it is the local report that will always supersede state and county why because in the city of calabasas in the city of beverly hills in the city of santa monica hollywood all of these local areas have more money than staten county makes sense right so those reports are updated more frequently therefore they're more reliable meaning that's the one that always will supercede state and county so the reports should always include all the local disclosures as well and my nhd has been in business for a while since 1998 eric spitzer owner started it with lts and lgs retrofitting i'm sure everybody's heard of them he sold it to first american title in 2005 had a five-year deal complete clause and in 2010 opened my nhd and we've been in partnership with car ever since we are on the top spot of your zip forms so when you're filling out your rpa buyer's agents don't forget it's easy to hover over with your mouse and click on my hd if you're not already using us i hope you will choose us now and it's because we've been endorsed and improved by them by cir and it's because of our track record since 1998 we have never had any issues on our reports none no lawsuits phenomenal so i'm here to keep you safe and protected risk management and real estate is everything the longevity of our company and the quality of our report and the accuracy is what separates us um from all of our competition and i'm going to show you now a sample report on mymhd.com anybody can pull this up um if there are any questions right now you can let me know and also i'm very happy to um answer questions throughout my presentation so don't don't be shy okay let me let me pull up my website uh mindy do you think that um you have uh the facebook on somewhere else on your computer because i hear a little bit of a background noise or someone else nearby you on the facebook no okay no no one's no i'm sorry um okay hold on i just realized i just drew a blanket how to make my screen smaller oh wait i gotta go never mind silly silly sorry i gotta pick okay can you see it yep we can see it [Music] excellent so um here's our website and i won't go through every single tab but i always like to point out that if you want to be in control of your transaction you can just sign up and be to our website so when you get your list don't wait for escrow to open order when you get your listing and it's because right now especially people are really moving fast aren't they the houses are selling quickly and a lot of people are very concerned is this a high fire zone can i get fire insurance on my new home is it in a flood zone so there are a lot of savvy buyers out there don't wait to go into escrow to get the report because what if the new buyer says after they've done their virtual tour they want to write an offer i don't want to give you a deposit until i know if i'm in a flood zone or a fire zone if you already have the nhd report you can show them it's fabulous so you go into sign up you provide us with your name email create a password and each time you want to place an order all you do is go in to sign in you sign in same thing name password get linked into the system just like here and then you fill out the apn number along with your address we always request two forms of identification on the property because we want to ensure that when we're pulling these maps and we have a phenomenal engineering system we have our own engineers we go on data which is really important in this industry a lot of other people don't own their own data and so when we pull those reports from the maps we want to make sure everything is after it so that's why we ask for two forms of id um once you place the order it'll come to you in about 15 minutes really quickly um if there are any glitches like sometimes the apn number is wrong or maybe there's some information that we're given that's not accurate we'll research it research it to make sure before we create the report that everything we have is perfect so let's look at our pricing we are one of the least expensive um nhg providers at 74.95 that is complete and accurate with insurance there are some people out there that are cheaper but do they have melloroos 1915 contact taxes and most important anno insurance my hd has 10 million dollars of enl that protects everybody in the transaction all of you listing agent buyers agent buyer seller transaction coordinator if you use one and escrow so a lot of times when the buyer is suing they suit everybody we protect all of you so you don't have to do anything you buy the report we give you the protection and god forbid there's an issue we do it all some companies have in their terms and conditions well we're responsible for no errors in the report how can you buy something and then not stand behind it it's called not regulated what if there's a company and there is that says we give you twenty million dollars of eno but then if there's a problem we only pay out a hundred thousand there's another company that says if there's a problem with the report and there's any kind of lawsuit you have to go to where we are based here in texas for example not in the state of california so we give you protection here in the state um and you do nothing if there's a problem i also want to point out 94.95 as if it's gone environmental added the environmental report which i'll show you today as well is the details of what's going on underneath the property um man-made chemical oil wells gas welds etc so for twenty dollars you have that additional protection this is for one to four units and then the commercial report five or more is 89.95 and at environmental 109.95 for those of you who do a lot of leases i know the west side is really intense with a lot of leaves and there are high price places right the flood report is mandatory on all leases what that means is you need to let the person wasting the space know is this a flood zone or not and the purpose of this is to allow that um renter to get insurance it's just really that simple they don't have to but if they don't know if they're in a flood zone they may not even know they need insurance if they would like and a lot of people lost all of their personal items in one of the major floods so this has now been a law for the last two years so we provide that for 19.95 um let's also go to the resource tab the resource tab i love because not only does it have the booklets of the earthquake residential and english and spanish commercial commercial these are the signature forms in commercial residential because sometimes leases need that and you don't need to buy the whole report just to get it out so we want to give it to you for just you know availability right here on this page definitions of fema this family decides are you in or out of a flood zone so you're not the expert we are so we want to give you and your clients the opportunity to read what are all the bloodstone determinations that's that and the radon gas booklet is really cool because it has maps and i love to show this because a lot of people are in california that didn't even realize radon gases everywhere and if they've moved from another state here and they say oh radon gas i'm in zone two was that okay show them this length it's fabulous because you can't do anything about it it's a natural element of the earth it's colorless it's odorless it's radioactive so you can't take it out of rocks and soil and and where it is in your home so let's look at the map in the state of california notice that northern california southern california are all yellow that is the lowest potential zone of radon gas the highest zone is red and it's only in santa barbara so isn't it interesting that it appears the desirability and the values of the homes there in santa barbara have not really been affected by radon gas right the other place that i want to point out is of course where we live in southern california is majority um orange the moderate zone so let's say you know somebody coming here from east coast like me or midwest or wherever they're from and they don't think they ever had radon gas uh mindy i'm sorry to interrupt you but that buzzing is back do you think it could be your headpiece i don't know can you hear me better now no it's still there i mean i can hear you fine it's just this a funny ringing in the background but that that's okay that that wasn't that sorry i i don't know what it is it sounds like it like the zoom might be open again on your laptop in two places you know yeah i don't but you don't it's not okay i'm sorry that's okay how techy to figure it out i'm sorry um okay so any questions on any of that right now um no okay okay so let's go to the sample report and you can just see that you can open up residential and environmental and you can also look at our commercial reports so i would recommend at your leisure please feel free to go back into the report look it over open all the blue links all the maps i'm going to show you except for megan's law when i get there i'll remind you you never want to open the sex offender lost website because if you do as a real estate agent in the state of california by law you have to disclose to anyone who wants to make an offer where all those bad guys are so don't ever look at that site just guide them to them this is the invoice it has the address apn number who ordered the report and escrow if when you get the report and you're only getting it for your listing escrow's not open don't worry when it opens just let us know where it is who's the company your officer their contact information we send them this report that way they have the invoice when it closes they rip off the bottom and they send us to check if for any reason it does not close we do not care why you don't pay for the report so there's no downside to ever getting it up front this is the signature page that cir california association of realtors created in 1998 they did not change it ever since then we are all required all third parties to provide this one page disclosure do you have the property address and is it in a flood zone is it in a potential flood zone if it damn breaks is it in a very high fire severity zone which obviously right now is huge in our state or are you in a wildlife area that might be you know in a fire forest fire risk area which clearly we've seen a lot of that happen lately um earthquake faults seismic activity are broken down separately and notice that landslides and liquefaction even though they're under seismic activity you don't need to have one or the other to occur that's why they're separate because a landslide can be nothing more than too much water from the rain three days of rain in the hollywood hills the dirt is soft and solid hard and it has no way to absorb more than you know a certain amount of liquid and now you create a landslide and that happened just from too much water not from any earth movement not from any seismic activity so that's why those are separate we also have to include under this area math is not yet released by the state because in the open areas left in california where you can build there may not be a map that relates to that so that's why that's on there this is the signature of the seller and the signature of the agent representing the seller which is why they're together the listing agent right below this is the transfer which is a seller transferee which is the buyer and by the way we got permission from car to add buy or seller to our report because a lot of agents even seasoned agents they kind of forget sometimes which side they're on i know it sounds funny but you know they do so we want to help you by making sure everything is really clear and that the transfer and their agent acknowledge the exercise good faith in the acknowledgment of a third-party provider that's us civil code 1103.7 requires the nhd statement to be based upon the third party provider and this civil code so that's why the transferee or the buyer means to read this before they sign it because right above the buyer's signature it says transferee also acknowledges they've read received and understand all of these documents all these additional closed disclosures determinations legal information like melloroos special assessments taxes lead-based payment etc and that's why you need a complete accurate report so the buyer can review it and then sign it this is why i always recommend buyers agents please do not have escrow send your client the buyer this report it's a sensitive time sensitive three days from the day they receive it to either move forward on the transaction or pull out of it and it's called material fact material fact is what affects the desirability and the value of the house and that's why this report was created so if they don't read it before signing it and they sign it it's like too late once it's signed you can't go back and say oh i should have read that or i didn't realize i was in this zone so let me give you an example buyer's agent your client wants a three bedroom two bath they can't afford it they find a three one the three one is it going to give them the opportunity to build the extra bathroom bedroom pool whatever they want to build that's why these reports are so important can you build are you in a liquefaction landslide seismic activity zone something that might prevent it are you the expert no so you might need a geologist a soil specialist to come out if you notice that your client the buyer is in any of these zones under the yes box that's the purpose of the summary page then just check the page read about it remind your client i know you want to build the bathroom i don't know if you can you might need a specialist any questions on that i also have no not about as a couple general questions okay um back to the earthquake is there a difference between this a seismic reported earthquake report or is that the same well when we look at this the question oh mindy i just thought of something maybe on your laptop could you since you have your mic on your headpiece maybe you could mute the one on the laptop maybe that's two i'm not going to mute i or turn it down is this better is this better uh might be better i can't tell till you start talking okay i'll keep talking and tell me if it's better um that was a really good question because notice it says here earthquake fault zone is not the same as a seismic hazard zone and keep in mind you know i'm not a geologist and an engineer but um you know how when you have an earthquake and you see the doctor come on and talk about the earthquake faults we have the san andreas fault that's a fault zone whereas a seismic activity zone is more like a zone under landslide and liquefaction so that is a good question they're separate and that's why they're separate on here okay another question was is the seller always the one that orders this report yes it is the seller's responsibility to give this report to the buyer if the seller has an agent that's called the listing agent then they are required when they represent their client to provide another good question and that's why um it's always important to get it when you get the listing don't wait for escrow to open one escrow opens call us email us just let us know who has it so we can send them the report as well and that way all the monies are transferred at the end and that leads me to something i just thought of that's always good let's pretend um kim that you're the listing agent and you don't know any better and you just think all these reports are the same you know why would they be any different and so you go online and you get a report for 50 bucks because your client wants to spend the least amount they can um john the buyer's agent wrote mine hd in his contract on the rpa on the zip forms and that's 74.95 so there's a 20 25 difference right a lot of people say to me what's going to happen when the listing agent you go to give the buyer's agent that report and the buyer's agent says hey i wrote in the contract i want my mhd so sorry i'm not going to accept the one you you want to give me everything is negotiable in real estate so you say well i don't want to pay more than 50 my client the seller who normally pays for this it's not a log but they usually pay if the seller doesn't pay then usually the seller's agent pays listing agent if the listing agent says none of us are paying then it's usually the buyer's agent but generally it's the seller so let's say they say i'm not paying more than 50 bucks no problem john the buyer's agent will pay that additional 25 to make sure his client has the complete accurate report he asked for in the contract so that's why at the end escrow exchanges all the um and money also like to point out nowhere on this statutory form from cr is there a spot for the buyer's agent to sign it because they don't have to by law so just like to point that out um on our summary sheet we have this url code and it's because we have added this phenomenal technology when google maps are perfect and they have a google map for almost every apn number we have attached it to our report so that every single part of this disclosure that has a map can be clicked on and see exactly where does it go and what does it do so let me give you an example it's really cool i love this is technology really at its best because a lot of companies will put maps in their reports and if they're not to scale they create liability by saying how far is that from the property and if it's not to scale when agents start chatting about it it actually adds liability to you so let's take are you in an area of a potential flood zone in case the dam breaks yes so most companies say yes or no my hd does a little different we give you a map by clicking on the blue link and we tell you the name of the dam that would be affecting that property if it broke so let's check it out this is the map of that exact property right here and then how far out it goes if the dam breaks so you can see you know if it goes out let's say a quarter of a mile or more it could affect quite a few properties and what can you do about that well knowledge is power right do you need to get insurance that will include that as well this is why it's important to make sure you can get insurance on your properties fire insurance that's hard to get has to go usually through the california fare plan and it's always more money but if you want to live in a beautiful environment like in malibu or hollywood hills areas that are very high fire you're going to pay for it unfortunately and the risk was higher of course like we've been seeing um seismic activity are you in landslide zone or liquefaction let me give you the map so all these blue links are for the agent to guide their buyer so they can click on them and gather all the information they'd like about the house they want to buy so let's look at the faa approved landing facility that's who decides it faa and here's the map how close are you to lads so you can see a two mile radius of all these homes are going to be affected by the landing facility of lax in addition to that the blue link that goes to that particular disclosure is really cool because in addition to the map it'll tell you faa.gov airport slash environmental slash airport noise so when you click on that blue link it gives you a lot of extra information about what's going on close to that particular airport but then look at this instead of just saying yes or no you're within two miles my hd gives you the link the map how far is it from the property is it a public is it a private airport and the name so people go well what what's the ritz carter hotel general why is that huge corporate building doing there that's because they have heliports so not all locations are just airports there are hospitals and you know hotels and corporate buildings that are high-rise you know westwood has them you know in a variety of buildings i'm sure so you need to disclose this for all of these reasons let's look at another thing that's very interesting did you know is there a map for every hazard if it's applicable every single yes we give you the map for every single map that's available yep okay and and link as well that's why our report is so complete um and also keep in mind like a lot of people say oh our report is 45 pages well if you only do one link and disclosure per page then yeah we have about 40 disclosures too per average report but we like to save used to be paper now everything is digital um thank goodness but notice we put four or five disclosures per page so i like to point out that the state rock of california is called serpentine and did you know that serpentine is a ultramafic rock and it contains asbestos so if you leave it alone it's perfectly fine but if you remove it off the property it lets off naturally occurring asbestos which is not good so what do you have to do disclose it what if you want to build on your property maybe you can't where is it on the property so that's why someone would need to come out and check it out because we only can disclose it's there no one goes to the property to write the report but the epa website right here is helpful and just know that you know this is in your driveways unpaved roads coastal rages mountains foothills it's not like you can control it so you have to disclose where it is the other thing that we take care of in the state of california is our endangered species plants and animals so the critical habitats are protected by the endangered species act there are a lot of them everywhere like the milk thistle plant in santa monica the three-legged frog um in santa barbara the kangaroo rat out in riverside i mean there's stuff everywhere that's a critical habitat so again what if you want to build if it's on your property you cannot disrupt its house so here's an example what happened a builder purchased this beautiful land it was overlooking the ocean great views beautiful homes that he wanted to build very unique and when he drained the two baby ponds so that he could start to you know prepare the land he was flying two million dollars this was about 12 13 years ago just above santa barbara when he was fined two million dollars it came with the order that you'll never build because that was a critical habitat for the three-legged frog so this is why it's in the report the report has all these additional disclosures from people dying or suing i hate to say and don't forget we live in the most litigious state there is yes we beat new york california and i used to say this coming from the east coast look at all the states we have and then look at california so although you could break it down a lot of people think there's three parts of california right central northern southern california um clearly we have one of the most litigious states because this is last year's statistic i haven't heard one for this year yet 43 of the lawsuits that came from the real estate industry were from california so think of it out of the whole country 43 of them came from california almost half that should make you a little nervous and to always just do the right thing so having accuracy and longevity and reliability of a report is huge we give you things like methane gas um links plus the map for la orange county or wherever you are in the state um if it pertains to the property here's a link for the gas and hazardous liquid transmission pipelines and that's because the national piping mapping system um they put pipelines underneath the ground and map them and so some of them have blown up and that's why those are in there now um explanations of flood fire earthquake and seismic activity to help you and your clients understand a little better what it is because you don't need to be the expert we are i always like to do a separate page on mellow roots because mellow roofs comes usually with new developments like playa vista so when you're creating that new development you're going to need a lot of additional things like roads pools the sewage and storm drains public services like libraries big ticket items so this is where the community who owns property helps pay for it this is going to be 24.76 up to 38.78 a year and notice it lasts for 30 years so let's say your clients on a fixed income or not whatever point out when you notice how much it could be i've heard these could go as much as ten thousand dollars a year um in flight vista depending on the price of the property so it's nothing to kind of you know forget to look at whereas the 1915 bond act in l.a is usually very inexpensive this property didn't have it but if it did it's usually between 15 and no more than 50 bucks hundred bucks at the most a year and they usually only last a couple of years because these are the lightweight ticket items in the neighborhood that are more like um street lights and things that are not as expensive about taxes but don't you want to know where your money goes i know i do um every year it's a lot and i like to see oh wow even if it's only 7 35 for flood control itemize to the penny so that the new buyer knows how much they're paying and all their taxes and then what we give you here is a tax calculator so let's say you're selling the property now in december you go down here to the month you're selling the property you prorate the percentage with the price of the house and then when you do the calculations you get voila the taxes which is really cool a lot of people all want to know what the new taxes will be i think you can get it from title as well but it's nice that you can um as the agent find out on your own and give it to your client um the supplemental tax bill what does it mean what is a transfer fee who pays it we have a lot of this additional information to help you help your client so you'll notice all of these extra links and california city finance right here is who created our tax sheet and we use them because they're the best in the state so why not use them we're the best in nhd they're the best of taxes so we make sure you have the most accurate information all the way around and we want to know if you want to know who pays the transfer fee or their exemptions we just give you a lot of help to guide you any questions okay um mindy um one question is since uh you know hazards maybe change do you ever see that a report that specified certain you know hazards at the time that it was written it could change throughout that escrow process you know like you were talking about the animals i think that's what they're referring to or the species maybe you know a little family didn't live there at the time but then later they moved in or something um it has to come from the state so good question let's deviate for a second because i was going to get to this but this is a perfect segue so a lot of people think whether it's yeah this endangered species moved into my backyard it's sitting inside the you know underneath part of my roof or whatever right um we had fires three months ago is that going to be in the report let me let me make you guys a little nervous you ready the paradise fire might not even be in the report yet from two years ago the state of california the county that the fire is in they need to update their maps in order for us to then update our information so this is why the local map is huge a fire happening that's been finished for this year it could take years to show up so when you get the tds transfer disclosure statement that's what comes from the homeowner and that's why they're not allowed to lie and they have to say everything wrong with their property you know whatever that is they were in a fire their house didn't catch on fire but their neighborhood did or next door that's where you get a lot of this updated elevated information does that make sense because people people think it's going to be immediate and it's just not how the government system works so beverly hills santa monica they may update that map more frequently but still it's not like it's every year or every other year for example fema redid the whole state of california about 10 years ago and it had been almost 20 years since they had reassessed flood zones so if you think of it like that it's kind of scary so no it's probably not going to change during the process of the transaction but let me also point out the report is good for a whole year from the time it's written if let's say i go into a transaction near my my buyer kim and it falls out of escrow and i have another buyer three four five six months later i can always ask my nhd to update the report until it's sold or it's gone to another escrow update it for free but that's a really good question i wish i could say it was updated more frequently but unfortunately so that's interesting i know it is and that's why a lot of people don't realize this is not when i say that it's not regulated but mandatory that's because they think when it's mandatory it's regulated and so a lot of people say well why isn't it regulated i don't know we don't know um i do know that it is an opportunity not to accept any attorneys but you know they look for business like agents do right and so they get those lists for free of agents that have sold homes and they can call the new buyer hi i noticed kim that you just bought a new home congratulations i just have a question for you did you have a good experience with your real estate agent yes right now and if what if you go well you know mindy was good but she wasn't really attentive at the end and escrow and didn't answer my questions or whatever so they're looking for you know do you need any help if you have any problems you need to get out for any reason you know i'm here so this doesn't have a regulation on it there might be a little loophole you know i don't know but it's only been since 1998 that it's been mandatory and we're the only state in the whole country that requires it and there's a lot of weather going on everywhere every day so uh it's very interesting so good questions um megan's law is the sex offender database do not ever agent any agent click on this if your client has children guide them if they have questions guide them to the email address or you know the web locator address here but please don't look at it with them or whatever um and also i'd like to point out there's three different kinds of sex offenders everybody thinks they're all kind of jumbled into one when the database comes up there's three different color codes the first one at the top of course is what most people think of which is an adult having sex with a child but the second one could be an adult having sex with a minor like john is my boyfriend he's 18. i am 17. i agree to have sex with him but when my daddy finds out he raped me and now he is forever a rapist on that database the other way is if your privates are hanging out so let's say you're a 18 year old kid that went to college and you know drink too much your first friday night away from home and you and your friends peed your name on the wall you know my brother did that stupidly like 40 years ago right but now that would be called sex offense because your privates are hanging out so those three different kinds are color-coded and i've been told from a variety of different brokers and i thought this was a great way to help a client if they get really scared that the new house they want to buy has so many sex offenders everywhere and my three little girls oh my god so here's a good one look at the database where you live now and see how many there are around you just saying check it out and then put in a zip code or two of where you'd love to live the best neighborhood ever and see where they all are and the reason i say that is unfortunately they're everywhere so just those are a couple of suggestions that might alleviate the pressure that oh my gosh they're pretty much everywhere um if you are selling a home that's older or you are fine representing the client who's going to buy a home that's older keep this in mind that the minimum energy conservation standard in california went up to 14. so what does that mean it means that the department of energy created in 1992 equipment that was going to have a seer rating of 10. steer raving is right here seasonal energy efficiency ratio and from this time 1992 to 2006 it was at number 10. then they raised it to 13. then in 2015 they raised it to 14 giving you more energy efficient products here's the little glitch when your air heating unit dies and you upgrade it to a 14 sphere is your ductwork compatible doubtful what if the steer was only 10 or 13 at that time it must now be raised to be compatible i've heard prices like fifty thousand seventy five thousand dollars to redo a three bedroom two bath you know fifteen hundred to two dozen square foot home so if the home is being inspected ask how long the leg of the how long the life the air conditioner heating unit has if it's on its last leg then ask what's the amount of wood class per deck work to be redone to be compatible with this particular unit and that way if it's an additional 75 000 maybe you can negotiate something if it's on its last leg maybe not but at least it's worth trying and the reason this is in the report is somebody sued after this law was created and their air conditioner died a week after they moved in so that'd be on your game people uh this is the last uh time they updated the energy standards 2013. are there any tax credits molds is a nasty four-letter word don't ever use it you're not a mold expert it's been around for about you know two billion years so why did it become a lawsuit situation because it could so to avoid that is you do not discuss what it is if you think it is or you smell something you just describe what you see and then you call a mold uh remediator and then here's a link if you need that a lot of homes it can be fixed so you shouldn't have to lose a deal over it unfortunately there are so many meth labs in the state we have to disclose that abandoned wells oil wells we talked about the state rock gas and wood burning haters are potentially dangerous they have to disclose them because of clean air and before i go into environmental for a moment are there any questions no i don't see any right now okay thank you so on environmental we have the same uh url code when you click on all the blue links they all open up for all these different sites so what is the environmental report it's basically environmental contamination that's going to be surrounding this property and it's all kinds of stuff that's interesting landfill waste transfer stations leaking underground storage tanks those are called left these all have little abbreviations the resource conservation and recovery act the toxic release inventory oil wells gas wells noise air electrical light pollution all kinds of good stuff how far is it from the property the level when people get in the column they go is it bad this is checked yes how do you answer that agent you know it is a natural hazard disclosure report does that mean you get all way down over it no it means your client should open all of these blue links and see what they mean and how they feel about them and the reason i say it is that everyone has a different comfort zone we all have um you know things that make us feel okay or things that make us feel uneasy so perhaps somebody who likes living on the hollywood hills with the stilts on the edge of their balcony deck great somebody else may not like that so when your client reviews this report have them click on all the links make notes of anything that makes them uncomfortable they call you you call me our 800 number if there's more reports or maps we can provide we will um you know we have a geologist if needed and we even have a real estate attorney to speak to the client if needed but quite frankly it usually doesn't get that far these are things that you can't fix or change it is what it is on the property the client's okay with it or they're not and these things are you know pretty much everywhere right gas stations cleaners things that have toxic chemicals related to them so disclosure is what you have to do so i mean i don't know what all these compounds and things are because i'm not an engineer um again click on the blue link gather some information see are they okay with it you don't need to point out oh look at this are you okay with it no just give it to them and ask them to review it and click on all the blue links and what's cool is that my hd is so detailed we give you information of where it is the project what kind of project and how far is it from the property or whatever the status is here's it's inactive but it needs evaluation what does that mean i don't know we have to click on the link i don't i don't know i get a lot of questions that i don't see every report that comes through so you know radiation we click on the link what else does this mean so i find it interesting that spills leaks investigations and cleanups there's a whole list of things right here marina shopping center um west wing development via vista property you know a variety of things shopping centers oil wells and again all the blue links are good natural pipelines gas pipelines um because 22 people died in northern california from a national gas pipeline 12 years ago 10 years ago it's been in the report ever since these are all the definitions all little links attached to all of them which is good and then our terms and conditions and we spell out in writing oops at the very end and this is a must whoever you use for nhd if it's not us make sure there's insurance they have to have it in writing not just talk about it so here we go we identify everybody brokers agents tc's escrow and the seller ordering this report everybody and it's per silicone 1102 and then here at the end of the disclosure statement which we provide reports each report that we send comes with the length of the earthquake booklet the length of the invoice the link of the summary page and the link of the actual report itself so it's really really easy so i hope that helps are there any questions uh one question is is there a consequence or what would happen if someone fails to order this report you can't close the transaction without it okay not allowed by law and here's a good one let's say that i'm looking through my file tonight because i'm closing tomorrow and i go oh my god screw that i forgot to give the nhd report to the buyer's agent the buyer somehow the buyer's agent wasn't on their game either i know it sounds crazy but this has happened it's happened more than once i'll be doing this 16 years in january 16 years in january and i've gotten calls many times oh i'm closing tomorrow or in two days can you get it to me like right away oh yeah we can get it to you but remember i said the client buyer has three days what if you can say no no i need to close tomorrow because i already have the mover lined up i gotta get out of the apartment i'm moving into the house i'm cool i can look it over right now and sign it i'm dead and i say well wait a minute let's have escrow write an addendum that you've waived your three days okay so as for weights and addendum you sign it and waive your three days you move in everything's good god forbid crisis like now you lose your job you can't stay in your house you gotta get out one of the things noticed oh by the way the attorney discovered that you never got your three days and even though the addendum was fine that you waived it what's the first thing that they can do is go back to the agent how come you didn't give your client three days she it because she needed to move but what happened to civil code 11 or 3.7 i've heard people create stuff from things that simple let's see what we can dig and find so i always kind of point that out because you know most of the time you're probably fine but what about that time that you're not or what about that time when you know you heard that you just didn't really say anything so you don't like is it okay if i just tell you this agent but do you have to tell everybody you don't have to right some agents aren't smart and they go okay i won't tell anybody and they don't disclose it because they're so afraid they maybe won't sell the property or whatever the problem was and it catches up with them later that it wasn't disclosed and this is why lawsuits happen um but then there are riverless lawsuits for nothing just because they can and they want to try to get something something for nothing and you have insurance and i want i want some and it may go nowhere but it made your life miserable so there are a lot of scenarios but the best one is protect yourself with the risk management and just do the right thing and if you see that you didn't order it in time give your client that three days don't waive it because it's a law and even if you don't like the law you still have to abide by the law so i'm i'm all for staying out of court and what it's great advice because you know you know it's funny i would hear especially you know kw they're phenomenal on training right so you hear the broker get on and and all these agents especially in the middle or beginning of coven well you know i don't really want to do it that way is it okay if i do it like this or you know they've tried like negotiating how they could do the open house or do it this way and the answer was no no no um be safe be smart and do it the right way and then you don't have to deal with the crap that comes back later because doesn't real estate have enough things that could go sideways that you're not in control over why do you want to add stuff to it you know i've never understood that so to me you know be on your game be smart get it early and protect yourself you know it's really that simple and it's cheap it's not like it's expensive so why not just do the right thing so i hope that helps if you ever have questions um our 800 number right here 800-814-2922 is on the bottom if you want to call me uh 424 385 1179 or mindy hd.com so thank you so much it's really been a pleasure i appreciate it i appreciate you having me thank you mindy i will put your email address in the comments and thank you again for all that valuable information oh you're welcome and could you hear me better at the end when i lowered my volume did it help yeah it is a little better it is a little better i don't know okay good okay good to see you good to see you talk to you soon thank you good night bye