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Finally DHL waive off the customs fess And I got this shipment without paying any customs hey what's up guys This is roy And welcome to a Q&N Video Guys I never ever did a Q&A video on this channel This is probably my first Q&A video And in this video I am going to share with you guys exciting STORY Just a minute. guys let me show you. So couple of months back I made a video on Indian costumes Three ways to avoid custom tax on packaging shipped from China and on this video you guys asked me a lot of questions there's a comment from Neha Sharma and she wrote do the charges custom if total charges included shipping is below 2000 rupees yes they are Indian custom charge you money if you buy something from any e-commerce website or if you import something from outside India they can charge you if this item is custom-able like if even if it is a 1 rupees product they can charge you customs on it they can let me take with my computer show you an email This is the guy xi tang. he wrote an email for reviewing this item Near about two weeks ago. This package is shipped from china It's came to India within three days then after three days it's takes near about more than a week more than 10 days I think more than 10 takes to clear the customs now finally I gave this got this product and three four days ago DHL sent me a SMS for verifying my kyc know your customer and I already uploaded my KYC document After that I think two days ago I got an email from DHL That your shipment is processed from customs And yo have to pay in total Rs. 867.31 for customs Plus processing fees Processing fees around 500 Rs and customs is near about 300 Rs. So guys when you are importing something from outside world to India Via FedEx, DHL, Aramex EMS any any of the expedite shipping They probably charge your customs fees if the item is not declared as a gift item hey guys is being near about a week I recorded this portion of the video now lets break down the Customs fees This is the mail DHL India send it to me dear sir/madam please find the attachment payment regarding your shipment kindly provide us confirmation so we can So we can arrange to deliver accordingly if you want to pay the charges via online kind of look into the below signature so this is the PDF Attachment DHL Sent it to me now break it down the custom charges This is really interesting guys this is really interesting like the costume duty is only 65.90 rupees total amount I have to pay for clearing the item IS is 867.31 so I am paying Near about 802 rupees just for the processing fees Mans DHL take this item to the customs and clear it and they are charging 802 just for clearing the item from customs and customs are taking only 65 Rupees Which is I think is a ridiculous amount of money And the charger SnapQi send me Price is only $19 but in the invoice they declared it only $10 After evaluating the custom charges which around $20 For a $10 item I was really mad at DHL So I want to DHL website . I go to this website www.dhl.co.in And the link is in the description below So if you want to check it out if I have any problem with DHL You can contact there I go to this DHL express because they send this item via dhl express So I contact to DHL Express and put my name email address zip code account number location telephone number then I choose this complain and I wrote hello a kickstarter company is sent me a wireless charger which is valued there about $10 650 INR tracking number this and I don't buy this item the company send it to me as a gift for review according the Foreign Trade Act the government has extremes the gift item received from foreign countries to persons residing in India from the whole custom duty under foreign trade act in the present scenario the import of the goods up to value 5000 rupees is allowed as gifts I think it's now 10,000 rupees I think increase by 10,000 rupees I just did a mistake and something like it's a 5000 rupees the exception is allowed it only for the bona fide gifts imported by the air or post for the purpose calculation of these values as rupees 5000 the air flights or postal charges paid are not added it is important to note that the value 5000 rupees is the value of the goods in the country from where the goods Has been dispased is the value from where you bought this item or the product is sent is not value in India okay then I wrote now you are charging me I in at 860 7.30 on more than the price of the item itself as a name of the customer as the item is not customer well I'm really disappointed with DHL so I sent this mail to DHL and one day later I get a reply from DHL Dear Roy, thanks for writing to us the email has been reviewed by our management team on behalf of DHL please accept our apology for inconvenience caused to you will have this checked and revert to you by tomorrow please let us know in case any queries or concern so I gave this reply then couple of days later I get another mail from DHL Mr. Roy thank you for writing to us please be assured that your parcel is being at attend on priority who requests you to note that only bona fide Aqib declared on the inverse are cleared at duty-free kindly note that the shipper has provided commercial invoice and contents are not classified as gift items so the company does send the item to me they didn't declared the item as a gift item if they declared it at his gift item then I think I don't need to pay any kind of customs due to this the shipment is cleared on duty payment as poses as a gift source of goodwill will continue to waive up the duty charges of INR and 867 levied on the shipment please understand that this is purely an exception and shipment has been cleared appropriately we have import our team to errands our delivery without any charges we regret the inconvenience caused to you please let us know in case any query and concern so I just thanks DHL for waiving of the customs duty so guys if you want your shipment duty free make sure your shipment item declares as a gift item so you can request your e-commerce website where you buy item request them to send this as a gift item or whoever foreign maybe your friend may be your brother whoever they're sending your item make sure the item value is less than 10,000 rupees and send it as a gift item and if you guys need little bit more information about Indian customs you can visit this website AIR CARGO COMPLEX MUMBAI CUSTOMS And here we have some frequently asked questions about Indian customs if you want to know more you can visit this website as always link is in the description below so if you go to an art course in can someone send a gift through post so the bona fide gift value limit up to 10000 it's not 5000 it's 10000 imported by the post are exempt from basics and addition custom duty in terms of notification number 171/93- cost dated 16/ 1993 further only on those can be imported as gift which is are not prohibited for importation under foreign trade development and regulation act 1992 and if the gift items are sold value is over ten thousand rupees you need to pay customs charges between eighteen to forty percent depending on the product itself finally DHL waive of the custom fees and I get this shipment without paying any customs from Rashmi partner DHL India please arrange the delivery without Duty we rise concerned so guys let's unbox it snap IQ hi thanks for interesting in reviewing our snap IQ a little charger we really appreciate your help this is a handmade reproduction if you sample please understand it supplies may not s purchase as final bulk signature Jack thank you so this is the pre production unit And there's the charger you have another clip micro USB charging cable and also we get a manual So that's it inside this box And here is the invoice it value $10 dollar wish the company marked it as a sample or a review unit or a gift or then I don't have this kind of hassle and few weeks ago one of my youtuber friend they were sheesh and and he have near about 750 K subscribers it's a huge amount of subscriber see and he watered a PCV from Chinese e-commerce site and I think it's JBB PCB something like that and it's cost him total PCB costing near $5 and for the clearing the customs faded charge team they are about 950 rupees so $45 item he paid near about $15 for clearing the custom so guys I think there is no fixed rule like below 2000 rupees you don't need to pay customs and this product it's ship using register shipping probably custom will not charge you anything below 2000 rupees because the possessing fees for clearing the customs is more than more than the custom faces means Lets assume You bought 2000 Rs product from banggood.com now it came to Indian costumes and they they figured out the customs is they had about 300 rupees now when they want to possess the customs like the paper works they need to do to collect the customs from you it costs them more than 300 rupees there's a reason Indian custom do not charge you in when you use post Indian post but when you use like FedEx Aremax DHLl they they take the customs from you as well as the possessing fees and possessing fees around 500 to 600 rupees for any kind of package Like If the package wight is only 10gm and value also less than $10 those DHL or aramex of FedEx guy can charge you up to 10 to $15 as a possessing fees plus customs maybe $3 for customs so at the end you are paying near about $20 for a $5 product you are paying three times of the product value itself to clearing the customs when you use any kind of expedited shipping like aramex max FedEx GA sell some expire a shipping they don't charge you like India line kuthi I anywhere ever paid anything they don't charge me anything for any kind of product even the product value is up to 200 300 $400 and guys that's it for today hope you'll like this video and if you liked it make sure it's Mike a big thumbs up on this video meet with you on my next video and next video I'm going to review this thing this oil is charger so make sure you click on the bail icon so whenever I upload any video you get notified and guys thanks a lot for stay tuned mate with you on my next video till then bye bye and peace