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hey everybody David and David here from paid for calm and up phone calm and in this video we're going to explain what to do when your iphone says iMessage is waiting for activation where we dive in a couple things you should know iMessage to can take up to 24 hours to activate it according to Apple sometimes to deal a bit of patient here and just waited it out secondly unity connects it to cellular data or Wi-Fi before you can activate iMessage so make sure those are turned on that's actually one of our first steps but before we do that the first thing to do is check apple's system status page and make sure there's a green dot next eye message if there's not a green dot next eye message there's probably an issue on apple's end and that's why i messages waiting for activation you just checked Apple servers everything is fine the first thing you should do now is turn iMessage off and back on to style that switch and see if that makes a difference all right so what we're gonna do is do it the Settings app on your iPhone and then scroll down to messages and right now I have iMessage off on my iPhone so I'll tap the switch to the right of that to turn it on it says waiting for activation you're probably stuck here and even though I message is working properly on my iPhone you can see that it does not activate immediately usually iMessage will activate after just a few minutes it won't take the full 24 hours although that can be the case so you kind of have to wait it out but if this isn't activating immediately or after at least 10 minutes there might be a problem so keep going through these troubleshooting steps cuz waiting might not be enough to fix it yep next make sure you're connected is Wi-Fi or cellular data you need one to send to activate iMessage so let's go into the Settings app and check Wi-Fi check cellular data right so to do that I'm just gonna tap pack in the upper left hand corner to settings in the Settings app and I'll scroll up to the top to Wi-Fi tap on that and then I'm going to tap the green switch on the right side of Wi-Fi to turn off Wi-Fi and that's gonna force my iPhone to connect to sell your data if you're having a problem with this go back to the messages app turn off iMessage and then turn it back on again wait several minutes see if that fixes the problem it only needs to activate one time so even if it was spotty or it wasn't working on Wi-Fi at home this might fix the problem permanently so I'm gonna turn Wi-Fi back on and if you weren't on Wi-Fi and you're having this problem go to McDonald's or Starbucks or anywhere where there's free I guess well right now we're in the coronavirus thing so we're quarantined go somewhere where there's Wi-Fi and connect to the Wi-Fi network and then try to activate iMessage and that could also fix the problem the next thing to do is turn airplane mode on and back off again just toggle the switch real quick when you turn airplane mode on your iPhone disconnects from cellular networks and this could just give it a chance of fresh connection to your cellular network when you turn airplane mode that goes this is akin to the old unplug it and plug it back in trick tap back to settings in the upper left hand corner of the screen tap the green switch next to airplane mode enabling airplane mode will and your phone call are you sure you want to I'm gonna not do that right yeah I'm gonna hit cancel David and I are actually using a phone call and a computer to record our video right now and practicing social distancing with the coronavirus but it's pretty amazing that we can do this at all with the technology yep yeah the next step is kind of a lesser-known one it's making sure that your date and time zone are set up correctly if they're not set up correctly iMessage might not activate indeed so to check your date and time zone settings come on down to general and then go down to date and time and tap on that and right now I have set automatically turned on just toggle set automatically off and back on again and make sure that your correct time zone is listed underneath set automatically and try turning on iMessage again and hopefully it activates our next step is to restart your iPhone maybe there is a wider software problem under iPhone that's preventing iMessage from activating restarting it can fix minor software bugs and hopefully fix the problem you're experiencing on your iphone tap back in the upper left-hand corner to go back to the main general menu then go all the way to the bottom and tap shutdown that's going to turn off your iPhone then press and hold the power button on the side from the top if it's an older phone till the Apple logo appears in the screen you know how to turn your phone turn it back on again yeck security works yeah you turned it back on iMessage still won't activate check for an iOS update Apple regular regularly releases these to patch up many bugs maybe they fix a problem with iMessage and now see an update your phone and I message I'll activate scroll to the top of general tap on software update and if a software update is available like it is on my phone you can tap download and install your iphone will reboot hopefully iMessage will activate that'll fix the problem yep our next step is to sign out and back into your Apple ID iMessage is linked to your Apple ID on your iPhone so signing out and signing back in can fix a minor account issue to sign out of your Apple ID and sign back in just tap back in the upper left-hand corner of the screen to go to main settings menu and Scrolls wait at the top to where it says your name and tap on your name scroll to the bottom of the screen and tap sign out you'll sign out of your account then it'll ask you to sign back in just enter your Apple ID and password which hopefully no and hopefully that'll fix the problem with iMessage - yep if that doesn't fix the problem our next step is to check for a carrier settings update these are released by ur carrier to improve your phone's connection to their cellular network usually when a scarier settings update is available to get a pop up on your screen saying carrier settings update but you can manually check for one in the Settings app by going to general about right and most people a lot of people that I know anyway when they see that little pop up they don't know what it is they just hit no there's nothing to be afraid of with these updates ever so tap back in the upper left-hand corner to go back to the main settings menu and then scroll down to general tap on general then tap about at the top and wait here unfortunately there's no check for a carrier settings Update button give it about 10 seconds and pop up pops up once available if nothing pops up it's not available that's it so for me there isn't one available right now yep so our final software troubleshooting step is to reset network settings this resets all of your Wi-Fi cellular VPN and Bluetooth settings back to factory defaults so write down your Wi-Fi passwords you'll have to reconnect your Bluetooth devices just kind of Payne but it can fix a deeper software problem right so I'm gonna tap back to general we spend a lot of time in general today scroll all the way to the bottom tap on reset and then tap reset network settings ask you for your passcode EULA that your iphone will reboot and then if you'll have to reenter your Wi-Fi password but this can get things unstuck at a deeper level yeah if that doesn't work well I guess it's time to contact Apple or your wireless carrier if I message was working fine before in Apple system servers say that I message is working fine try contacting your carrier maybe there is a disruption in your cell phone plan otherwise you can reach out to Apple support they've got a great chat support phone support super easy to get help from Apple and this problem occurs right when I was working at the Apple Store this was a frustrating problem because it wasn't something that we could solve in the store immediately all the time Apple stores themselves don't have a reset or hook up iMessage button it's it's much deeper than that it's a corporate so I highly recommend using Apple's chat or phone support to try to fix this problem because if you go to the store and spend all that time really all it's gonna happen is they're gonna file a report and then they will escalate it to tier 2 or whatever it was called and then they will have to fix the problem and then you have to go home and you don't have a resolution so just call use the chat don't go into the store for this one they can't fix it yep that's what to do when I message is waiting for activation on your iPhone thanks for watching this video give it a thumbs up if you enjoyed leave us a comment down below with any of their questions and don't forget to subscribe to this channel for more great videos about iPhones