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Electronic signature negotiation

Hi everybody and welcome to the digging deeper unit on E-Negotiation. By e-negotiation we're talking about a negotiation situation which is taking place when parties are not sitting together in the same room but they're distant from one another and they're communicating via the various means afforded to them by communication technology so this well, to some extent, includes communication by phone but nowadays we're mainly focused on communication via other platforms, via computer-mediated communication. Currently the predominant method for negotiation is email but there are certain to be other methods that are being used. It used to be that this topic would receive a tiny little mention in the book on negotiation or kind of a couple of off-the-cuff comments in a negotiation course however I think this topic is becoming central. It's becoming central to negotiation because it's becoming central to the way we live our lives. As so many of our interactions are taken online, as we continue to do more and more meaningful things at a distance, on the computer, using the Internet whether it's online shopping or online dating or online therapy or all the other onlines that could possibly be done, we find ourselves lowering a lot of our previous inhibitions regarding what activities we take online and so it should come as no surprise that five years ago certainly seven years ago many people would tell me something like I never negotiate anything online. I never hear that anymore and even 3/4 years I'd hear people say I never negotiate anything important online and nowadays I never hear that either and that simply because we all do. All of the interactions, remember back in unit number one when we discussed all the different actions that are the different interactions that are negotiation interactions, we do all of those online now so our enegotiation activities are just a natural part that trend of moving stuff online however negotiating online is simply not the same as negotiating with someone with whom you're sitting face to face. There are differences. Communicating via a communication channel changes the way messages are transmitted and it changes the way messages are received and the better we get on top of that, the faster we get on top of that the better we'll do in improving our communication abilities and our abilities to negotiate via this channel so that is that is the focus of this a this unit. I'll just add that this area is a rapidly developing area and its rapidly changing area and the reason that it's changing so quickly is not only because people are moving more and more of their activity online but because the technology involved is constantly changing as you'll see in the material inside. If you think about it, five years ago, consider where did you open your email. You probably opened it on your desktop, maybe in your office, maybe at home. Think about where you opened your email three years ago and you might say either on your desktop or on your laptop and if I'd ask you today where do open your email your answer will probably be that you that you answer it, as as I do, on your phone. So now we're walking around with our inbox in our pocket. That changes things fundamentally. We never used to do things this way, we never used to have to respond to negotiation offers and counter offers while we're riding on a bus and suddenly something vibrates in our pocket, or while we're in the supermarket and suddenly we get an email asking us if we received the last offer. So things are changing very quickly, our communication habits are changing very quickly, and it is never too soon to get on top of that for purposes of negotiation so let's get to work