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now without further ado I would like to introduce do you know sass Middle Eastern that way they can give you a presentation about you know how their solution how their technology can help you in uncovering all this fault what they are offering in sass they are saying you as investigators you can do it alone why because the food is massive you need a tool to have in your hand that will help you to narrow down everything to use machine learning to use analytics to be able to tell a target exactly where forth is happening so your investigation is smoother much easier thank you guys thank you for joining the session today my name is Warren Mantha I lead the fraud practice the fraud in security intelligence practice in SAS Middle East I'm I'm thankful to I add for helping a sponsor they went well what will be brought out here as a I'd mentioned we've got an enterprise throwin platform from SAS now for those of you who don't know SAS have got like a one slide presentation about what SAS is we've been in the industry of analytics or business analytics for the last 41 years unlike any other software company we actually reinvest the local revenues back into R&D so the industry average today stands at about twelve percent but we are at twenty five percent which is more than almost double the industry average one of the best measures about SAS has been our customer retention so back in 1976 when Seth started the first ten customers who started working with SAS nine of those ten are still working with us so that's the kind of relationship we spend with our customers with a global company we spend about we both learned offices in several different countries I mean we've got more than eighty thousand customers across 148 countries now I just got some some reference customers internationally as well as some of the local customers I won't spend too much on that but a lot of my banking friends would remember us from some of the meetings I often visit a lot of banks and government agencies out here in the region we will not just in generally referring to us as a global leader but also some of the industry analysts like to talk us about leaders in either fraud management big data predictive analytics advanced analytics whether it is data integration data quality whether it is reporting as well as enterprise business intelligence so just just a quick look about the fraud platform I think I had touched a very important point today about real-life fraud and I'm just going to continue that a lot now SAS obviously works with a lot of customers like you guys and one of the things we've seen is we've seen some really good examples of real-life fraud I've got two areas to touch today I'll touch with banking first so some of my banking friends would be happier to see that but I've got a very interesting domain which is called procurement fraud and that is something which almost all our organizations go through a lot of those people don't see that because they never realize how to find that fraud so let's go first our platform actually allows us to cover several different areas so right up here you got something like online sort retail so we cover detail industry insurance compliance banking whether it is mobile banking whether it is health care fraud anything to do with procurement applications bust out a very good example which I all had also mentioned we also do mod gate subscription but the best part is it's actually a single platform and the platform allows us to do all of that across a single platform we don't have to you know change the platform we don't go ever you actually end up buying a single technology platform which allows you to do all of them or different ones let's just go to something from a banking perspective a real-world banking floor now back in 2017 I've been I've been talking to several banks and what you realize is there's some several hot topics in this part of the world which gained traction with a lot of customers account takeover is a very very common problem now the synthesis of it could be either a cyber security a phishing scam or anything now we must support something for payment card theft so something like card-not-present fraud and whether it is electronic espionage or mule accounts now let me give you an example of a real mule account story unfortunately I can't put the name of the customer on this slide but we really uncovered using SAS platform and a real example of this this case now here the the Wickham was doing nothing but they were accessing their mobile banking and internet banking websites they were just doing a simple transaction one of the victims reported for a actual fraud case and then we were trying to uncover what exactly happened so we went back to the victims account we looked at different kinds of data whether it was monetary data non-monetary data and when I'm saying non-monetary I'm actually talking about things like change of address change of pin code now this was a very interesting example so a customer was not using his account for a long time this was a Dortmund customer a customer who does not like to use banking for a long time they have a lot of money in the bank but they're not being using it a guy inside allowed a change of address i'ma change the phone number to happen we online with him suddenly took over the account they transferred a massive amount of money out of this account but remember transferring massive amounts of money outside of bank account usually gets caught a lot of times monitor this in this case even though the bank was monitoring it went under the radar the reason was something called as mule accounts a lot of our friends know these terms very well it's a very common scheme of things so what happens if you're if you're traveling a large amount of Sun from a single account usually buying systems will identify so what the perpetrators of fraud you they basically break down these amounts large amounts into smaller transactions which can go under the radar they don't get caught because they're not being monitored at that level but one of the interesting things they do is they cash them out immediately now remember from the start to the end it takes about 30 minutes for a guy to lose all is money from a certain account and it's a disaster for somebody who's gone through this they might have lost like a million dollars within the next 30 minutes and that's a huge number to lose so what happens is now a platform like SAS when brought into this picture we actually have got several red red zone indicators for example a sudden change of bank account or a bank phone number immediately followed by a high or high value withdrawal will be immediately flagged and actually be blocked by the bank itself so unlike in this case where something happened end to end within the 30 minutes we would have actually caught it right at the first 5-minute interval itself and we would have real-time block the transaction so what it allows the banks to do is identify those cases and there are several different parameters for example large value of mule account transfers or like large value of low value transfers to several accounts from a single Bank arm again can be a red flag now these are different analytical scenarios as well as rules that SAS brings to the table by default some banks require the solutions usually get a lot of this patented technology into the platform by default now this was a good example for say banks now I want to move to another example which is related to procurement fraud now a lot of the companies that we work with almost every single company goes in the slot of procurement for example any company today actually would have to work with devices laptops mobiles anything what a lot of people don't understand this there's a lot of procurement happening each age for each of these devices but everything that you use in a company you actually have a procurement department and usually the procurement department reports to a certain operational unit it doesn't go anywhere apart from you know an audit framework now a lot of a lot of you I I'm sure come from the audit background also and have a you know a function in the organization to do internal auditing so we had a solution like this and we've sold it to at least a first few customers at a very high value and we've got some real bizarre examples of things that we could uncover within the first three months so we deployed a SAS solution into a customer environment and we really find out some really interesting examples but before that let's talk about how big problem is now procurement industry by itself is a three point seven trillion dollar industry remember it's a huge industry this is where the money is this is where the money goes so the the places where a companies spend their money is in two areas employee salaries as well as reimbursements and the third area is procurement so what short stirs do is they actually target this area and they go under the radar very quickly because it's actually done by the internal things and I'm not naming some of the people here saying well these are the teams that are doing it but what we've seen is some very bizarre examples of these things so I've got some news articles coming on from the news where we've seen some procurement companies being being responsible for fraud itself but I want to come to the crux of it remember when we first deployed our solution and we saw some really interesting examples so a very common example was in a certain company we found out about 8,000 employees were working 140 employees were over the age of 80 remember they were over the age of 80 where the official government retirement age was 63 for the last 17 plus years these 114 individuals who are getting their salaries and you know what what what is happening so there was some internal employees what they were doing was the moment a person would resign or leave the salary or the the job or retire what they would do is they would not finish his payroll they would simply change his bank account and the contact details to a bank account that they were controlling and we found out 140 incidents where people were getting their salaries for the last 17 years there was another example of a company in deploying large amount of contract employees okay a lot of companies do this oil and gas banks with a lot of companies actually outsource this business and usually the contracts are time and material what happens is you actually get contracts which are based on time and material agreements when time is recorded and material values are being supplied to the vendors and we saw so many examples of duplicate invoices going forward when the employees were mention in three different projects at the same time and not just in a bank or in an enterprise or in a corporate customer we've seen the same trend happening in governments as well so a lot of government grants teams actually run up to the risk of this thing where we have ghost vendors there were another excellent example we found out the procurement head of the company actually had all the orders going to a single company so there was a preferred vendor for the company all the orders would go to the single company and then that company would get them any other vendor that they would like to only to realize the procurement head of the company had a wife and she owned that preferred wouldn't come at the end making large amount of material benefits so I'm what I'm trying to emphasize here is something like what I have in the incarnation to what they are was mentioning we've got several different examples of real life stories that come to us and unfortunately a lot of time they go missing because of the elements of data the the challenges that each organization have there with their data now thankfully SAS has got an enterprise-wide flat form that covers all of these areas whether it is procurement fraud banking fraud insurance claim frauds healthcare any any kind of different floors and the best part is you don't have to change the platform you run the same platform the same technology that covers many different agnostic industries and they say that I'm going to thank you thanks I add for giving us a chance to speak on this I have my details and I'm around if you have any questions please feel free to come and talk to me thank you [Applause]