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it's a scam happening all over the country and it could become a big problem here as well account takeover fraud it steals your money and all you can do is sit back and watch it disappear it's one more reason to take steps to protect yourself from identity theft consumer investigator Hank Winchester in Plymouth tonight with what to watch out for hey Hank and Jason this could happen at any Bank in any Community we just happen to be in Plymouth live tonight but you know it's not about these high-tech thieves making their way into the bank and out with your money they don't even have to have your cards in their possession take a look at how this high-tech scam plays out who's taking this money out we aren't Alyssa and Wayne want to know how someone nearly drained their checking account five thousand dollars gone overnight they can get five thousand dollars every single time they use a card and they have 20 cards it's a lot of money Secret Service agents tell us it's a classic case of what they call a bank account takeover and it's happening more often all over the country account takeover is just its identity theft it's not so much are you going to be a victim it's when you're going to be a victim what do you do in this case someone used Wayne's debit card and pin number two withdrawals were made inside of Chase Bank just four minutes apart the PIN code was authorized how did this person know and get the PIN how did they get the pin we do have one big clue the bank told Alyssa someone ordered a new ATM card and had it overnighted ing to this UPS proof of delivery something was dropped off at the home about 30 minutes before the first withdrawal but the couple says they never requested a replacement card and never picked up any mail from the bank they're just thankful they signed up for tax alerts and they knew about the large withdrawal right away without the alerts they estimate their account would have been completely wiped out in a matter of days everyone's vulnerable to identity theft or account takeovers that's why it's so important for you to be cognizant of what you have in your account we went to the Secret Service field office in Detroit for advice on how to best protect yourself from these bank account takeovers monitoring and checking your financial statements billing statements every month whenever they get in make sure that your using best practices when you're on the computer then that means obviously strong passwords antivirus firewall back out here live in Plymouth again these high-tech thieves they don't need your actual ATM card or the pin number they're getting this information and as you saw in this particular case and as we've seen play out over and over again they can clean out your account in just a matter of minutes we're live here tonight in Plymouth Hank Winchester help me Hank local 4. which is always terrifying to even think about and Hank we heard strong passwords constantly monitoring your account any other steps we can take from this to protect us from this fraud yeah Jason and the Secret Service really wants to hammer home the point about you know us on the internet you know if you you have to make sure that the Wi-Fi you're using that is secure that's especially important if you were traveling if you're at a hotel a restaurant you just don't want to be using any uh Wi-Fi signal because that's when those hackers can get in there and get your personal information we're going to post this story on the help me Hank page at click on detroit.com so you can share it with your friends and family members a lot of good safety tips Hank we appreciate it