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What are the best productivity tools on the web?
What does productivity mean to you? We’re all expert procrastinators whether we like to admit it or not, the digital age has created an abundance of distractions that can keep you from focusing on important things, all day long if it comes down to it. Even the subject of productivity tools comes down to a single factor — it’s all designed for mental discipline training, because even though these tools exist and they’re useful to be more disciplined at your work, they’ll only be as good as the user himself.For: All-In-One OrganizationProofHubProofHub lets you stay in ultimate control of your projects, remote teams and clients even when you are on the go. Aside from giving team member the ability to manage and collaborate projects in real-time, the other big reason for choosing ProofHub is its super simple and brings everything under one roof. ProofHub is as simple as you want it to be (clean UI, to-do lists, project planning, group chat, review deign files, project reporting), but also as advanced as they sometimes need it to be (assign custom roles, white labeling. multilingual, time tracking, private tasks, complex multi-milestone projects, large remote team, n number of tasks).For: Social Media MastermindsBufferBuffer makes it extraordinarily easy to share web articles via social media without headache and hassle. Simply log into Buffer, connect social media accounts, and schedule specific content sharing times. When you’re out and about surfing the web and see an article you know your followers will love, hit the Buffer bookmarklet button and Buffer will throw that article into your queue, which it will then share at one of your designated share times.Buffer helps promote great content across the web and helps you store and share content so you don’t cram articles down the throats of your followers all at once.IFTTTIFTTT, standing for If This Then That, lets you craft “recipes” that allow for various apps and services to connect and work together. For example, I can create an IFTTT recipe that automatically uploads my Instagram photos to my Google Drive account. Create awesome integration with zero programming experience! If you can think it, you can IFTTT it.IFTTT can be utilized in endless combinations, and not just with regards to social media. However, social media users will find this an essential tool in their social shed.For: CopywritingODesk / ELanceSometimes the best man for the job is someone who is not you. Heck, probably pretty often the best man for the job isn’t you. Maybe because you aren’t even a man; maybe you’re a carrot. Who knows?If you need to get going with blogging content (and trust me, you do, because everyone does), then ODesk and ELance are decent places to start.These sites are free to sign up with, then you provide them with 10% of each payment per project. Alternatively, scour LinkedIn for freelancers. Usually you can get a decent assessment of a freelancer’s skill level by checking out their profile and doing a little digging. Whichever path you take, just remember that copy can’t be done single-handedly, so don’t be afraid to hire out some help.HemingwayBack when I was compiling a list of the best content marketing tools, one WordStream commenter (thanks Nicole!) made a suggestion of trying out Hemingway – it’s a great little tool that checks your grammar and highlights potential sentence danger zones as you write. Give it a type!For: News & Blog JunkiesPodkickerIf you’re a podcast addict, you’ll want a podcast app to help you organize your subscriptions. I’ve been using Podkicker for years and really enjoy its simple, easy-to-use interface. It’s free, but you can also update to Podkicker Pro (to get rid of ads) for $2.PocketPocket is a sweet little app that lets you save awesome content (articles, images, videos, etc.) to check out later.Picture this: you’re surfing around researching and see a fun article about the all-time best Pokemon (Arcanine, duh). Hit the Pocket button in your bookmark toolbar and the article will go straight to your Pocket. Pocket syncs across devices so you that later on you can read those fun articles and watch YouTube videos of mini pot-bellied pigs during the train ride home.
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What are the best productivity tools?
My TOP list is as follows:1. Communication tool - SlackOur team has been successfully using Skype for quite a while, and this is a way out for some teams, both small and bigger ones, but Slack is more convenient to use for IT teams, for marketers, sales people, and other industry-specific teams.2. Time tracking tool - ClockifyI like Clockify – it’s very simple, you create a task, you start tracking your time, you stop when you’re done, AND you can also check how much time you spent weekly on each working task.3. To do list – Trello boardsThe next tool I LOVE is Trello. This is a perfect one for outlining your day to day tasks, your future tasks, mapping out your ideas, sharing them with your team members, and so on.4. G Suite.No comments - couldn’t do without it.5. CalendlyIF you have a large number of meetings daily.6. Project management toolThroughout my years in IT I have met and used different PM tools, like Jira, YouTrack, Asana, and TeamGantt. And I must say that each one is good for its own purpose – so you simply choose the one that work best for you.7. Reporting tool - ExcelI have not used any specific reporting tool: I use Excel tables, both on Google drive and offline Excel files.8. CanvaNo comments :) Saves a fortune on a designer for those SMW owners whose budget is limited.See the full version of my tips here:8 BEST Tools for Remote Professionals
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What is the single best productivity tool that you use? This can be any tool.
For productivity tool, I’d like to suggest our company app ProofHub. Here’s how ProofHub can be increase your productivity -End of email chaosEmails are great, but they create a complete chaos when you are working in teams. Sending emails to each team member to assign tasks, share information and files and what not; all that can lead to never ending email threads. And, things end up becoming entangled leaving everyone in a state of confusion.But, all this can come to an end with ProofHub. You can add team members in the account, create task lists and assign each member to their task list. O...
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What are the most effective team collaboration tools for effective project management?
ProofHubProofHub’s client-list is ornamented with giants like Wipro, Disney, Harvard University, TripAdvisor, and NASA! Well, do you need any other explanation why you should go for ProofHub when NASA makes use of this project management tool? If you want, read it out. ProofHub is a cloud-hosted Project Management Software that brings the features of different tools under one roof.Top Features of ProofHubEasy feedback sharing with online proofing softwareTime trackingProject history tracking and ReportingMilestones and eventsUser role managementDiscussions and chatTask assignmentMultiple languagesCompatible with tablet and mobileGantt charts enable project visualizationSecure file storageSpecialtyApart from a well-designed user interface, ProofHub comes with an extensive set of features that will eliminate the need for any other project management tools.PriceEssential Plan: $45/month (40 projects, unlimited users, 15GB storage)Ultimate Control Plan: $89/month (Unlimited projects, unlimited users, 100GB storage)Heavy discounts on Non-Profit Organizations.2. BasecampBasecamp is focused on real-time communication and collaboration, compared to the old-school project management tasks like long-term scheduling and resource planning. This is one of the project management tools which will be adored by social media lovers. The social media-like interface of the software makes it interesting and fun along with topnotch functionalities like calendars, To-Do lists, file-sharing and due dates along with Campfire and its own chat room.Top Features of BasecampSocial Media-like InterfacePush NotificationDiscussion ThreadsCalendar ManagementFile SharingMilestone TrackingCollaboration Tools for TeamProject Completion Tracking (in percentage)Client PortalChat and MessagingTask ManagementSubtask CreationDocument ManagementSpecialtyThe interface is similar to social media which makes Basecamp fun to use.Price$99/month for Unlimited UsersFree for Teachers and StudentsDiscounts for Non-Profit Organizations3. Bitrix24Bitrix24 is a unified platform that contains all the relevant project management tools for intuitive collaboration and communication among team members. Up to 12 users can start a project collaboration on Bitrix24 for free and further additions will require costing. This PMS (Project Management Software) has highly scalable premium plans which make it apt for your next big projects. Powered by a range of topnotch functionalities, Bitrix24 should be used for every little to large project collaboration.Top Features of Bitrix24Internal Communication gets easier with social intranetVirtual telephone callingCRM (Customer Relationship Management) integration and reportsProject management apps available for iOS and AndroidFile sharing and versioningSales funnelTask reporting and time managementBulk emailMessagingProject workflowCalendar sharingWebDAV supportSpecialtyOne of the most feature-rich project management software with traditional project management to the HR system, telephone integration, and internal email.PriceFree Plan: 12 users (5 GB storage)CRM+ Plan: $69/month for 6 users (50 GB storage)Standard Plan: $99/month for 50 users (100 GB storage)Professional Plan: $199/month for unlimited users (unlimited storage)4. ScoroScoro is a cloud-based all-in-one project management tool, focused on small to medium enterprises. This software includes all the possible features and functionalities, a perfect PMS requires; from the tasks and communication to billing and reporting. Especially, known as a web design project management software, Scoro is also a great collaborative tool for other domains as well. With easy features and functionalities, Scoro interface is a breeze to use even for first-time users.Top Features of ScoroReal-time business dashboardResource planningInvoice schedulingLate invoice alertsQuote managementTask managementContact managementFile sharing and managementLead managementCommission calculatorCustomer managementCompany news feedCustom fields and tagsSpecialtyScoro is a one-stop project management tool that will streamline all your work processes without requiring different tools for every other job. The pricing is comparatively higher than other tools but that’s perhaps because of the extended features.PriceEssential Plan: $26/user/monthWork Hub: $37/user/monthSales Hub: $37/user/monthBusiness Hub: $61/user/monthNOTE:Minimum 5 users are required for starting off with any planOnboarding starts from $899 for any plan5. AsanaOne of the most popular business management tools, Asana comes with robust work management environment that combines all the vital project management elements from collaboration to file storage and communication. Asana enables its users to organize the tasks and works in the most professional manner along with priorities and deadlines. Overall, Asana is the best project management tool that can bring a team together.Top Features of AsanaBreakdown of work into tasksTask assignment to team membersTask tracking and follower additionTeam progress tracking and milestone reviewingMultiple workspacesGoal and priority creationTask list and focus modeAuto-updates to inbox/emailCustom calendar creationSet project permissionProject Dashboard for a quick overviewSpecialtyThe simple layout of this PMS makes it an easy-to-use tool, even for a newbie. For small teams and not-so-complex projects, Asana works like magic.PriceBasic Plan: FreePremium Plan: $9.99/user/monthBusiness Plan: $19.99/user/monthEnterprise Plan: Price will depend upon the requirement6. JiraJira is cross-platform bug tracking software which has also become one of the topmost names among the best project management tools all over the world. With the advanced project management features and capabilities, Jira is there to help almost over 70,000 users work with total control over the projects across the globe.Top Features of JiraJira also has a native project management app for iOS and AndroidThe flexible REST API integrationBug and defect managementRobust search and filtering optionsCustomizable workflowsCustomizable wallboards and dashboardsRobust administration and securityDownload availabilitySeamless mobile interfaceReal-time reporting on worksSpecialtyJira is a specialized IT project management tool which brings the perfect collaboration to the web design companies and software development teams.Price$10/month for 10 Users$7/user/month for 11-100 users$6/user/month for 200 users7. TrelloA simple software for the simplicity lovers, Trello is quite a known term in the world of project management. Trello comes with a cardboard-like dashboard for the users which helps in managing the daily assignments in the most efficient manner. Trello is one of such project management tools that come with an attractive interface and make it easy to visualize the project tasks.Top Features of TrelloFree for basic servicesTags, labels, and categories make the organization easierDrag and Drop functionalityDeadline RemindersList arrangement by time and dateImage and file sharingUnlimited task creationProgress Meter with ChecklistsVotingActivity logEmail notificationSimple task management with cardboardSpecialtyThe most visual collaboration tool for all – from individuals to fortune 500 companies.PricePersonal Use: FreeBusiness Use: $9.99 per user per month (annually)Enterprise Use: $20.83 per user per month (for 20 users)
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What are your productivity tools & why?
Even though I’ve worked on gadgets and technology my entire professional life, I’m actually a pretty analog person. I’m incredibly productive, and as a startup founder I have to be, but I believe that comes more from systems and self-awareness than it does from specific tools.My best to do list? Post-its. I have tried all sorts of digital lists that could be on all of my devices, and they just don’t work for me. I forget to check them. I even forget to check notes I take in a notebook. But one post-it, stuck to the bottom left corner of my laptop, with a by-day due date list of things I’ve got to do where I can physically cross stuff out? That works. It feels great to recycle the whole post-it, and then I can start on a new one.Email hacks? Like many, I struggle with email: keeping up with it, remembering to come back to respond to stuff that needs time, etc. I got some formal training on how to “do email” (and I’m not embarrassed to admit it). I use the Apple Mail client, but these tactical takeaways work for any email arrangement:Do a first pass to archive (attach it to a hotkey), delete, and flag.Use color coded flags. I use flags based on actions, urgency, and who’s going to handle what:Purple: Priority 1. Absolutely urgent, do first.Red: Response needed (general)Green: Response needed (sales — green for money!)Blue: Response needed but someone else is going to handle it (as a way to check in)Grey: Response needed (extra-curricular)Keeping an inbox under control takes time. Step 1 and Purple-flagged emails are a good thing to squeeze into the context-switching times that happen throughout the day – but the rest takes actual time so plan for it.My other productivity tool is my own self-awareness of what works well for me. You can do the same for yourself. Some things to think about:What conditions are best for you to work under? I get a little extra pep from feeling like I’m getting ahead on work, and procrastinating makes me stressed and stress makes me slow. So I try to do stuff early and in advance, when possible.Figure out when you have the most energy and do the hardest stuff then. I get a burst of energy from 9–12 every day, and again from 4–8PM. I spend the low-energy hours doing things that require less mental creativity, like walking 1:1s, emails, etc. I’m not an early riser and have strong circadian rhythms, so even waking up 30 minutes earlier can impact me the whole day. I try to avoid that when possible.Know your limits. I can, but should not, do more than 4 sales, investor, or candidate interviews in one day. My brain gets fried. Now I know that about myself, and try to schedule accordingly.
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What are the best productivity tools in recent time?
Here are some of my favourite productivity tools:ProofHubIt is quite common to feel overwhelmed and disorganized when working on projects or managing projects. ProofHub is an all-in-one project management and task management software to keep things organized, increase accountability, communicate more efficiently, and keep everyone on the same page. It is one place for all your projects, teams, and work-related information.BUFFERWhat makes Buffer stand out from other social media automation tools is that it is simple and straight-to-the-point. It doesn’t give you a lot of choices which most ...
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What productivity tools / tips do you use in your work (e.g., Evernote, Slack etc)?
I work at a small startup in Barcelona, and we use Hibox as a task management and productivity tool in one. You mentioned Slack in your question above, and it actually combines aspects of different management tools such as Slack (for internal chats), Asendo (for task management), and Skype (for videoconferencing).When you have a tool that is focused on task management, a byproduct of that is guaranteed to be increased productivity. Our internal chats make it so that you can organize communication depending on departments or projects. The ability for you to create tasks from any chat room makes it so that everybody knows what they need to do and the accompanying deadline. Our time tracking system lets you know when projects are due so nothing is ever done at the last minute!With an AI personal assistant included into the Hibox system, if you forget to ‘officially’ assign a task to someone or an entire team, it will track patterns in your messages and suggest possible tasks you can complete. Basically, it does the work for you which ensures that you focus on the content of your work to stay as productive as possible.Afraid that all the files and documents you’re sending might get lost? Don’t worry, everything is stored securely and privately to be accessed whenever you might need it. Actually, you can integrate your favorite apps such as Google Drive and Box to make sending photos and docs even easier.Check out our blog here for more information! Blog - Hibox
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How did Brian Roemmele become a payments expert?
Warning: I Am Not An Expert In Anything. I Am And Always Will Be A Student.My Payments Experience Is Completely And Utterly An Accident. I know not how to say this in a few words but it may be an interesting journey to share with you.A Nerd, A Geek And The Dreams Of Being A ScientistIt was all an accident while I was on my way to becoming a scientist. That dream got delayed. I was studying Quantum Physics and on the other end Astro Physics. This started as a university level course while a sophomore in High School. At the same time I was rather excited by electronics that start...
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What are the regulations for online beer sales in the UK?
Selling online: an overview of the rulesThis is an edited version of a guide for businesses.E-commerce TMT & Sourcing TMT Retail Education UKThere has been a steady growth in the variety and volume of goods and services which are available on-line to both businesses and consumers, and on-line selling is increasingly seen as a major way for all businesses to save costs. Almost inevitably, as the practice of on-line selling proliferates so does the amount of legislation governing it. This article provides an overview of the law governing on-line sales in the UK and an analysis of the issues that a business should consider before setting up an on-line sales process.The law governing online salesThere are two distinct types of legislation that affect on-line retailers. Firstly, traditional consumer protection regulations apply to all consumer sales made on-line. These regulations are well established, but it is important to remember that they apply to on-line retailers as much as they do to traditional ones. Secondly, there are regulations designed specifically to deal with problems and issues facing retailers on-line.Traditional consumer protection regulationsThese protect purchasers and consumers whether they are buying the goods over the counter of a shop or over the internet. For instance the Sale of Goods Act gives certain rights to purchasers about the quality of the goods they receive, and their rights if the goods fail to live up to these standards. The Consumer Credit Act protects consumers' rights when they enter into an agreement for someone to provide them with loans or credit facilities including circumstances where they buy goods or services using a credit card. The Unfair Terms in Consumer Contract Regulations protect consumers' rights where they enter into agreements with retailers who try to impose unfair terms in the agreement. There are also numerous other pieces of legislation, many of which will apply to different contract and product types.Online regulationsThese regulations are new, and were brought into force largely to protect consumers' rights when they buy products either over the internet or by telephone. They largely derive from EU Directives, and include the E-commerce Regulations , the Distance Selling Regulations and the Electronic Signatures Regulations . These are the regulations that control the actual on-line sales process and they provide the starting block from which we can consider the practical business requirements of on-line retailers.Although the traditional consumer regulations are important for all sales processes, this article focuses on the on-line regulations and how they affect the various stages of the on-line sales process. The next five sections take you through what the regulations require including information that must be provided to a purchaser, the use of electronic signatures, contract formation issues and ensuring your contract is legal.Information that must be suppliedThe various regulations share a central theme: companies should not hide themselves from purchasers, and should provide as much information to purchasers as possible.Company information that must be supplied under the E-Commerce RegulationsThe E-Commerce Regulations require that all commercial web sites make the following information directly and permanently available to consumers via the website:the company's name, postal address (and registered office address if this is different) and email address;the company's registration number;any Trade or Professional Association memberships;the company's VAT number.All of this applies regardlessof whether the site sells on-line. In addition, any commercial communication – that is any email or even SMS text message – used in providing an "Information Society Service" must display this information.The E-Commerce Regulations also require that all prices must be clear and unambiguous, and web sites must state whether the prices are inclusive of taxes and delivery costs.Contractual information that must be supplied under the E-Commerce RegulationsWhen it comes to actually going through the contractual process the requirements for information increase once again and the consumers must be told:the steps involved in completing the contract on-line;whether the contract will be stored by the retailer and/or permanently accessible;the technical means the site uses to allow consumers to spot and correct errors made while inputting their details prior to the order being placed;the languages offered to conclude the contract;The website must also provide links to any relevant Codes of Conduct to which the retailer subscribes and set out the retailer's Terms and Conditions, in a way which allows users to save and print them.All of this information must be provided before the purchaser selects the product and starts the contractual process and it is possible to convey it early on in the sale, without deterring users with an unwieldy sales process. The most common route is to bundle as many of these details into the terms and conditions as possible, and ensure that consumers are appropriately directed to read them.Information that must be supplied under the Distance Selling RegulationsThese Regulations set out the information which must be provided to a consumer prior to the conclusion of the contract.The information must be provided in a clear and comprehensible manner which is appropriate to the means of distance communication used. This means that the information can be set out on a web page, provided that the information is brought to the attention of the consumers before the contract is entered into. The information to be provided includes all of the information which a supplier should, in any event, wish to provide in relation to:the identity of the supplier;the main characteristics of the goods or services;their price;arrangements for payment and delivery; andthe existence of the right of cancellation created under the Distance Selling Regulations.Information that should be set out in the terms and conditionsThe terms and conditions should:make it clear who is selling the product, together with the geographical and email address;describe clearly what the customer is getting and what it will cost, including all taxes and delivery costs; andidentify the arrangements for delivery of the product.The terms and conditions of the site are very important, and will vary for every retailer. It is important that the terms and conditions are properly drafted, as poorly drafted terms and conditions will expose the retailer to unnecessary risk.Electronic signaturesThe Electronic Signature Regulations apply to any contract and not just those entered into with consumers. In order for there to be a binding contract the following essential elements of a contract must be present:an unconditional offer;an unconditional acceptance of that offer;consideration passing from both parties other than in Scotland where consideration is not a requirement; andan intention to create legal relations, i.e. the parties must intend to enter into a legally binding contract.There must also be certainty as to the terms, parties and subject matter of the contract. For the majority of contracts there is no legal requirement for a signature.Whenever a person buys or sells something he or she is entering into a contract, no matter how small the purchase. In the newsagents, when a person buys a newspaper he or she contracts with the newsagent for the purchase. The newsagent makes an 'Invitation to Treat' by placing the publication on sale. The person offers to purchase it from the newsagent, proffering money, and the offer is accepted (concluding the contract) by taking the money. This is still a contract, although not a word needs to be said, and nothing is written down. However, the essentials of a contract have been formed: an offer (to buy, or sell), an acceptance of that offer, and (everywhere except Scotland) consideration (whether money being paid, or some other form of consideration) for the sale. The various stages of the contractual process will be discussed in more detail later, as it is important to distinguish between who is making the offer and who is accepting it.Signatures are not actually necessary for the conclusion of every contract (your visit to the paper shop could become a chore), but they can have three essential functions when we consider on-line contracts:To identify the person who has bought the product;To indicate a personal involvement, or trustworthiness; andTo indicate an intention to be bound to the contract.The principal, and simple effect of the Electronic Signature Regulations is to make electronic signatures legally valid. Most of the discussion, and further interpretation of electronic signatures actually comes from a report published in December 2001 by the Law Commission entitled "Electronic Commerce: Formal requirements in Commercial Transactions", and in subsequent guidance from the DTI.Depending on exactly what is being sold the method of collecting the electronic signature will vary. In most cases, the function required of the electronic signature is the third one listed above – indicating that the purchaser is making an offer to contract. However, for more complex products being sold on-line, for instance financial services products, the role of the signature may become more important for one or both of the first two reasons.Depending on the value and/or importance of the transaction the parties may want a greater degree of certainty as to reliability of the signature. This may involve the use of public key infrastructure, for example.Contract formation issuesThe main issues considered in this section are how, when and where the contract is formed. This involves an analysis of the contract formation procedure based on the principle of offer and acceptance and the significance of the "country of origin" principle.The offer and acceptance procedure onlineStep 1: Establishing the offer and acceptance procedureThis is where the E-commerce Regulations can be used to the seller's advantage. It is possible to sell on-line and take payment by credit card without concluding the contract on-line. The solution is to provide that the customer is making an offer on the site and that the contract will be formed only if the customer's order is accepted – and that taking payment from the customer's credit card does not indicate cceptance.On-line merchant accounts provide for making refunds to a customer's credit card. Therefore, the terms should explain that, while the customer's card may be debited before the contract is formed, if the customer's order is ultimately rejected, a refund will be made immediately.Step 2: Completing the order formThe customer is taken to the order form where he completes the quantity of goods and his delivery details. It would be good practice to offer three buttons: submit, clear and cancel. The "clear" button is needed because the E-Commerce Regulations require a means for the customer to correct any errors.Step 3: Incorporating the terms and conditionsAt the bottom of the terms and conditions page the purchaser should, ideally, be required to check a box to indicate that he or she has read, understood and accepted the terms and conditions, before clicking the "Accept" button. The "Accept" button should not work until the box has been checked. Equally the page should be designed in such a way that the consumer cannot check the box and click "Accept" until the page has fully loaded onto the screen. By doing this, you improve your position in the event that a purchaser claims there was no opportunity to read your terms.While there is no responsibility on the retailer to ensure that the consumer has in fact read them, following this procedure will demonstrate that reasonable efforts have been made to bring them to purchasers' attention. The terms and conditions should be in a format that can be printed or saved – therefore avoid pop-up windows and ensure that they fit within the width of the page and are presented in a way that they will print properly.It is wise to also include a term like the following:"By clicking the 'Accept' button you agree to these terms and conditions. By completing and submitting the following electronic order form you are making an offer to purchase goods which, if accepted by us, will result in a binding contract."The words, "if accepted by us," are very important.This approach is the suggested 'best practice' approach for relaying the terms and conditions, and ensuring that the consumer has read them. However, it is not the most consumer friendly approach to present the purchaser with a screen of 'small print' in the middle of what, to the consumer, was an otherwise normal shopping experience. Therefore a number of on-line retailers adopt a second-best approach, which is to include a link to the terms and conditions, and make the consumer tick a box to confirm that they have read and accepted the terms and conditions, before they click the main button to buy the product. This approach, while not as legally secure, is probably acceptable in a number of purchasing models.Step 4: Taking the consumer's credit card details on-lineAt this stage, the user should be taken to the page on a secure server where his credit card details are taken. This page should state: "Your card will be debited with the sum of £X when you click the Submit button. This will be refunded if your offer is refused." Repeat the choice of submit, clear and cancel.Step 5: Acknowledging receipt of the orderWhen the card details are validated, the E-Commerce Regulations require that you give the customer an acknowledgement page and send an acknowledgement email. This should not confirm a contract; it should instead confirm that the order has been received and that the order is being "processed". It is helpful to give the customer an order number at this stage so that he or she can chase-up any problems. It is good practice, though not legally required, to ask the user to click a button on a confirmation page to indicate that he has read the confirmation – e.g. a "Continue" button, linking to the homepage of the site.Step 6: Providing confirmation of the information provided and the right to cancelThe Distance Selling Regulations now require the supplier to provide the consumer in writing or in another durable medium confirmation of the information provided prior to the conclusion of the contract and details of the right of cancellation. Generally a consumer has a period of seven working days within which to cancel the contract and return the goods to the supplier. The only cost to a consumer will be the cost of returning any goods received by it to the supplier.A consumer will not be entitled to cancel a contract after it has been entered into, where the supplier has commenced the provision of services with the consumer's agreement prior to the end of the cancellation period then the consumer will not have the right to cancel the contract for the provisional services. However, in order to benefit from this exception, the supplier must have advised the consumer that the consumer will not be able to cancel the contract once the performance of the services has begun with the consumer's agreement.It is not possible to contract out of the Distance Selling Regulations. Any term which attempts to do this will be void to the extent that it is inconsistent with the provisions of the distance Selling Regulations.Step 7: DeliveryFinally, dispatch the goods. If a typo mislabelled an item costing £200 at £2 and someone ordered 500 of them, the site could politely – and legally – refuse the order. This is because by following the procedure set out above the dispatch of goods is in effect the acceptance of the offer made by the consumer at the start of the process. Until this point there has been no acceptance and only an acknowledgement.The "country of origin" principleThe E-commerce Regulations apply a "country of origin" principle. In its simplest form, this means that as long as a UK business complies with UK laws, it can "ignore" the laws of other Member States. In general terms this is a definite bonus for on-line retailers. However, recognising that such an approach would be bad news for consumers, this basic rule is qualified.The E-Commerce Regulations do not apply the country of origin principle to the terms of consumer contracts. In practical terms, this means that a UK-based e-commerce site's terms and conditions should meet the laws of every Member State in which consumers can buy its products, not just UK laws.As a result of the consumer contract exception, any site selling to French consumers must provide its terms and conditions in French – otherwise they may be considered invalid. If selling into Denmark, consumers must be given a 14 working day cooling-off period during which the consumer can change his or her mind about the purchase and return the goods for a refund. In the UK, the cooling-off period is only seven working days. These are only examples, of course there are many other differences.Despite this signNow qualification, there are still advantages in the Regulations' country of origin principle that can benefit a UK-based business. For example, the UK's retail laws are among the most relaxed in Europe. This can give UK businesses advantages over, say, German competitors. A German e-tailer must comply with any German restrictions on promotional offers; its UK rival escapes such restrictions, even when selling to German consumers.Ensuring your contract is legalIt is important for e-commerce retailers to ensure that the contract which is formed with the consumer under the process described above is both legally correct and also affords the retailer the maximum protection. There are various ways in which the contracting process can be structured to be legally correct, and it is important to balance absolute best practice, and a more commercial approach which is still legally correct. Equally, it is surprisingly easy to structure the process in a way which is legally incorrect, and which exposes the company to more risk than is necessary.
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